Issue with video playback in VIRB Edit

Former Member over 11 years ago

Hi,

I have recently purchased a VIRB Elite, shot a quick video and imported it into VIRB Edit. During the video playback, no video appears (black picture). I can hear the audio.

I tried to play the video with VLC and Windows Media Player, both worked fine.

Any advice?

0 Former Member over 11 years ago

Return the VIRB to the store for a refund?

Seriously, if you're within the refund period...it's something to consider....

0 Former Member over 11 years ago

Video plays fine in VLC and Windows Media Player. So I think the issue is with video playback in VIRB Edit. Keen to hear if anyone else had similar issues and how they managed to resolve them (codecs, settings?).

0 Former Member over 11 years ago

What video card do you have?

People have had success updating the video drivers, reverting the video drivers, or disabling certain features of the card.

ATI cards seem to be especially fickle.

0 Former Member over 11 years ago

Hi Falagar,

My laptop spec:

Intel® Core™ i7-2675QM Quad Core Processor
15.6" HD+ Anti-Reflective Screen
Windows 7 Home Premium Edition 64-bit
8GB DDR3 RAM
1000GB HDD
8GB ExpressCache
DVD Rewriter
Dedicated AMD Radeon 6750 1GB Graphics
Bluetooth 3
USB 3
HDMI
NP700Z5A-S05U

Current driver version 8.951.9.3000

0 Former Member over 10 years ago

I am having the same problem. On one computer it work fine but on my laptop it just plays sound with a black screen.

0 Former Member over 10 years ago

I am having the same problem. On one computer it work fine but on my laptop it just plays sound with a black screen.

I've got the same problem - black screen just audio in VIRB Edit, video plays fine in other media players.
I've managed to figure out a lot of the other problems, but this has me stumped...

0 Former Member over 10 years ago

Wow, this is a serious bummer. I am having EXACTLY the same problem. As far as I can tell from these forums, this problem spans every kind and windows computer with every kind of hardware. Mine is an AMD quad core with NVIDIA card and all I get is a black screen with audio. even overlays my Garmin 510 data to the black screen. I feel like this is going to make editing somewhat difficult Garmin, as I can't remember at what minute and what location I said everything that I said. Or when I was breathing heavily specifically.