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VIRB Edit 4.3.2 will not start

OblongCheese
over 7 years ago
Hi all, wondering if anyone has seen this before. I have just installed Edit v4.3.2 fresh (no previous installations) and it won't start. I don't see a splash screen or any kind of GUI for Edit. All I get is a Windows Event Log that says the following. I think the key takeaway is the file not found error, but of course it doesn't say what file it's looking for.

Application: VirbEdit.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
at Virb.ViewModel.ViewModelLocator..cctor()

Exception Info: System.TypeInitializationException
at Virb.ViewModel.ViewModelLocator..ctor()

Exception Info: System.Windows.Markup.XamlParseException
at System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri)
at System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri)
at System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean)
at System.Windows.Application.LoadComponent(System.Object, System.Uri)
at Virb.App.InitializeComponent()
at Virb.App.Main()


Faulting application name: VirbEdit.exe, version: 4.2.3.0, time stamp: 0x58545bb7
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7bafa
Exception code: 0xe0434352
Fault offset: 0x0000b727
Faulting process id: 0x1bac
Faulting application start time: 0x01d2656dc8008296
Faulting application path: C:\Program Files (x86)\Garmin\VIRB Edit\VirbEdit.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 235d0927-d161-11e6-8e23-00248c041cd9

Fault bucket 0, type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: VirbEdit.exe
P2: 4.2.3.0
P3: 58545bb7
P4: PresentationFramework
P5: 4.6.1055.0
P6: 563c1d45
P7: 21df
P8: f6
P9: System.Windows.Markup.XamlParse
P10:

Attached files:
C:\Users\Owen\AppData\Local\Temp\WER2931.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Owen\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_VirbEdit.exe_bdce5966b05bc1f6df4a271dd92f46d8e88546_16e033cc

Analysis symbol:
Rechecking for solution: 0
Report Id: 235d0927-d161-11e6-8e23-00248c041cd9
Report Status: 0

The file "C:\Users\Owen\AppData\Local\Temp\WER2931.tmp.WERInternalMetadata.xml" does not exist.

Contents of error report file mentioned above:

Version=1
EventType=CLR20r3
EventTime=131278861844802498
ReportType=2
Consent=1
UploadTime=131278861860233381
ReportIdentifier=235d0928-d161-11e6-8e23-00248c041cd9
IntegratorReportIdentifier=235d0927-d161-11e6-8e23-00248c041cd9
WOW64=1
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=VirbEdit.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=4.2.3.0
Sig[2].Name=Problem Signature 03
Sig[2].Value=58545bb7
Sig[3].Name=Problem Signature 04
Sig[3].Value=PresentationFramework
Sig[4].Name=Problem Signature 05
Sig[4].Value=4.6.1055.0
Sig[5].Name=Problem Signature 06
Sig[5].Value=563c1d45
Sig[6].Name=Problem Signature 07
Sig[6].Value=21df
Sig[7].Name=Problem Signature 08
Sig[7].Value=f6
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.Windows.Markup.XamlParse
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files (x86)\Garmin\VIRB Edit\VirbEdit.exe
UI[3]=VIRB Edit has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Garmin\VIRB Edit\VirbEdit.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll
LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[5]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[7]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[11]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[12]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[13]=C:\Windows\syswow64\GDI32.dll
LoadedModule[14]=C:\Windows\syswow64\USER32.dll
LoadedModule[15]=C:\Windows\syswow64\LPK.dll
LoadedModule[16]=C:\Windows\syswow64\USP10.dll
LoadedModule[17]=C:\Windows\system32\IMM32.DLL
LoadedModule[18]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[19]=C:\Windows\system32\VERSION.dll
LoadedModule[20]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
LoadedModule[21]=C:\Windows\system32\MSVCR120_CLR0400.dll
LoadedModule[22]=C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\225759bb87c854c0fff27b1d84858c21\mscorlib.ni.dll
LoadedModule[23]=C:\Windows\syswow64\ole32.dll
LoadedModule[24]=C:\Windows\system32\uxtheme.dll
LoadedModule[25]=C:\Windows\SysWOW64\HsSrv.dll
LoadedModule[26]=C:\Windows\SysWOW64\WINMM.dll
LoadedModule[27]=C:\Windows\SysWOW64\DSOUND.dll
LoadedModule[28]=C:\Windows\SysWOW64\POWRPROF.dll
LoadedModule[29]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[30]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[31]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[32]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[33]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System\52cca48930e580e3189eac47158c20be\System.ni.dll
LoadedModule[34]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\55560c2014611e9119f99923c9ebdeef\System.Core.ni.dll
LoadedModule[35]=C:\Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\32512bd09e2231f6eebb15fc17e3ad79\WindowsBase.ni.dll
LoadedModule[36]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[37]=C:\Windows\system32\rsaenh.dll
LoadedModule[38]=C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationCore\416ba33cb980d07643e82c4c45bd5786\PresentationCore.ni.dll
LoadedModule[39]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatio5ae0f00f#\da36abbea6ef456f432434d4d8d835c1\PresentationFramework.ni.dll
LoadedModule[40]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xaml\6d09f865a22e2f903b74476769e1b76a\System.Xaml.ni.dll
LoadedModule[41]=C:\Windows\system32\dwrite.dll
LoadedModule[42]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\wpfgfx_v0400.dll
LoadedModule[43]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\PresentationNative_v0400.dll
LoadedModule[44]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
LoadedModule[45]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[46]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\nlssorting.dll
LoadedModule[47]=C:\Windows\system32\dwmapi.dll
LoadedModule[48]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\d86b080a37c60a872c82b912a2a63dac\System.Xml.ni.dll
LoadedModule[49]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=VIRB Edit
AppPath=C:\Program Files (x86)\Garmin\VIRB Edit\VirbEdit.exe
  • 0 over 7 years ago
    I was seeing a similar issue, the below steps fixed it for me. Please try the steps and see if it also fixes it for you.

    1. Navigate to the VIRB Edit edit folder on your Hard Drive (ie: C:\Program Files (x86)\Garmin\VIRB Edit)
    2. Select all files in the VIRB Edit folder and delete them
    3. Double Click the VIRB Edit 4.2.3.0 Installer and select the "Uninstall" button
    4. Once the Uninstall completes run the Installer again and see if VIRB Edit launches for you now
  • Former Member
    0 Former Member over 7 years ago
    Still not working

    I was seeing a similar issue, the below steps fixed it for me. Please try the steps and see if it also fixes it for you.

    1. Navigate to the VIRB Edit edit folder on your Hard Drive (ie: C:\Program Files (x86)\Garmin\VIRB Edit)
    2. Select all files in the VIRB Edit folder and delete them
    3. Double Click the VIRB Edit 4.2.3.0 Installer and select the "Uninstall" button
    4. Once the Uninstall completes run the Installer again and see if VIRB Edit launches for you now



    I have the same issue and the suggested solution did not work. I am not very happy - I spent a lot of money to buy this actioncam for the g-metrix and now I do not have a tool to edit it. Dear Garmin team, please solve this.
  • 0 over 7 years ago
    I have the same issue and the suggested solution did not work. I am not very happy - I spent a lot of money to buy this actioncam for the g-metrix and now I do not have a tool to edit it. Dear Garmin team, please solve this.


    Can you copy/paste any errors you see in the Windows Event Viewers?

    1. Repro the issue (attempt to start the app)
    2. Type Event in the Start Menu search text box
    3. Select "Event Viewer" > a Event View popup will display
    4. Expand the "Windows Logs" folder in the left Event Viewer window
    5. Select "Applications" from inside the "Windows Logs" folder
    6. You should see atleast 1 Error at the top of the event list (center of the Event Viewer window). Copy and paste this error please.
  • 0 over 7 years ago
    Hi all.
    I have the same problem with virb edit. Do not start program.
    Windows Log show me this. I am appreciate for any help.

    Log Name: Application
    Source: Application Error
    Date: 16.1.2017. 19:33:27
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Alex-PC
    Description:
    Faulting application name: VirbEdit.exe, version: 4.2.3.0, time stamp: 0x58545bb7
    Faulting module name: KERNELBASE.dll, version: 6.3.9600.17031, time stamp: 0x53088860
    Exception code: 0xe0434352
    Fault offset: 0x00014dbd
    Faulting process ID: 0x1be8
    Faulting application start time: 0x01d27027067749ce
    Faulting application path: C:\Program Files (x86)\Garmin\VIRB Edit\VirbEdit.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
    Report ID: 44d24f56-dc1a-11e6-8294-80a58937b474
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="schemas.microsoft.com/.../event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-01-16T18:33:27.000000000Z" />
    <EventRecordID>7265</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Alex-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>VirbEdit.exe</Data>
    <Data>4.2.3.0</Data>
    <Data>58545bb7</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.3.9600.17031</Data>
    <Data>53088860</Data>
    <Data>e0434352</Data>
    <Data>00014dbd</Data>
    <Data>1be8</Data>
    <Data>01d27027067749ce</Data>
    <Data>C:\Program Files (x86)\Garmin\VIRB Edit\VirbEdit.exe</Data>
    <Data>C:\WINDOWS\SYSTEM32\KERNELBASE.dll</Data>
    <Data>44d24f56-dc1a-11e6-8294-80a58937b474</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    </EventData>
  • 0 over 7 years ago
    Hi all.
    I have the same problem with virb edit. Do not start program.
    Windows Log show me this. I am appreciate for any help.

    Log Name: Application
    Source: Application Error
    Date: 16.1.2017. 19:33:27
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Alex-PC
    Description:
    Faulting application name: VirbEdit.exe, version: 4.2.3.0, time stamp: 0x58545bb7
    Faulting module name: KERNELBASE.dll, version: 6.3.9600.17031, time stamp: 0x53088860
    Exception code: 0xe0434352
    Fault offset: 0x00014dbd
    Faulting process ID: 0x1be8
    Faulting application start time: 0x01d27027067749ce
    Faulting application path: C:\Program Files (x86)\Garmin\VIRB Edit\VirbEdit.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
    Report ID: 44d24f56-dc1a-11e6-8294-80a58937b474
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="schemas.microsoft.com/.../event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-01-16T18:33:27.000000000Z" />
    <EventRecordID>7265</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Alex-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>VirbEdit.exe</Data>
    <Data>4.2.3.0</Data>
    <Data>58545bb7</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.3.9600.17031</Data>
    <Data>53088860</Data>
    <Data>e0434352</Data>
    <Data>00014dbd</Data>
    <Data>1be8</Data>
    <Data>01d27027067749ce</Data>
    <Data>C:\Program Files (x86)\Garmin\VIRB Edit\VirbEdit.exe</Data>
    <Data>C:\WINDOWS\SYSTEM32\KERNELBASE.dll</Data>
    <Data>44d24f56-dc1a-11e6-8294-80a58937b474</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    </EventData>



    Hey Guys,

    It looks like the problem may be with your Windows install. From looking at both log files it looks like the fault is in KERNELBASE.dll, which is a Windows system file.

    From doing a google search it looks like other programs have similar behavior when KERNELBASE.dll is either damaged or corrupted. Can you guys try this:

    1. Make sure your Video Card Drivers are updated
    2. Run this Windows System File checker and see if it fixes the issue for you guys

    https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files

    Thanks
  • 0 over 7 years ago
    I did it, but I have message as windows resource protection did not find any integrity violations. I uninstall viredit 4.2.3, and install virbedit360, then program was working normal except g-metrix, becouse program looking for the GPX file, and my is GLV file. However, I did update and after that, again same situation..program no start. (sorry for my English language)
  • 0 over 7 years ago
    I did it, but I have message as windows resource protection did not find any integrity violations. I uninstall viredit 4.2.3, and install virbedit360, then program was working normal except g-metrix, becouse program looking for the GPX file, and my is GLV file. However, I did update and after that, again same situation..program no start. (sorry for my English language)


    Hi All,

    So there is a work around that may work for everyone.

    The good news is VIRB Edit should start and you can use it.

    The bad news is you won't be able to access your previously imported clips and created videos.

    Work Around Steps:
    1. Navigate to C:\Users\user\AppData\Roaming\Garmin
    2. Rename the "Video Edit" folder (ie: name it to VIRB EditB)
    3. Start VIRB Edit

    Once a fix has been released you should just have to rename the VIRB EditB folder back to be able to access all your previouse content.
  • 0 over 7 years ago
    Hi All,

    So there is a work around that may work for everyone.

    The good news is VIRB Edit should start and you can use it.

    The bad news is you won't be able to access your previously imported clips and created videos.

    Work Around Steps:
    1. Navigate to C:\Users\user\AppData\Roaming\Garmin
    2. Rename the "Video Edit" folder (ie: name it to VIRB EditB)
    3. Start VIRB Edit

    Once a fix has been released you should just have to rename the VIRB EditB folder back to be able to access all your previouse content.

    I did it, but no any result. Any way, I find that that folder all ready with name virb edit. Really disappoint me too much.
  • 0 over 7 years ago
    Use the 3.6.0 version, it is the most stable and with less hassle.
    I tried dozens of times with later versions but the telemetry were not aligned, then were slow, then sfasavano video ... torture ...
    Giving up some function but with the 3.6.0 solve everything.
  • 0 over 7 years ago
    Ok, problem solved. After persistently windows update..update..update, program working with no problem. My laptop did not automatic update windows as what I mean. Remain to fix g - metrix. G - metrix from camera ( virb xe ) is GLV file, but program asking for GPX. Mayby I have update camera from Garmin web.