VIRB Edit 4.2.1 is available

Former Member over 8 years ago

You can download it at http://www8.garmin.com/support/download_details.jsp?id=6591, the in-application update is live as well.

This is a minor feature release with a few quality-of-life updates and a bunch of bug fixes.

G-Metrix: Added jump detection for mountain biking and wakeboarding
Added DXVA decoder option (optimized for PCs without a dedicated graphics card, like most laptops)
Added VIRB Ultra logos
VIRB Edit will now attempt to default to the correct unit settings (e.g. metric vs. statute)
Updated settings page to make tabbed interface more apparent
Moved 'Export transparent PNG sequence for overlays' checkbox to export page (from settings)
Fixed Multi-Cam when doing 'Import Other' (as opposed to importing from a VIRB directly)
Fixed gauge and template downloads
Fixed order when dragging several photos from a time-lapse onto the time-line
Fixed G-Metrix display for uploads onto Garmin Connect when a bumper video was added
Fixed several translations and cut-off strings
Fixed incompatibility with FIPS that could lead to crashes
Added warning when VIRB Edit detects incompatible 3rd party apps (AMD's PlaysTV)
Fixed various other issues

0 Former Member over 8 years ago

When trying to download the latest version of this software, I get the following error:
This app can't run on your PC, to find a version for your PC check with the software publisher.

My PC is a HP Probook 6550B upgraded to Windows 10
Radeon HD 540V 512MB video memory

I have version 3.6 and it runs ok on my PC but I can't get this new version to install. Between this issue and not being able to run the Android app I am ready to send my Virb Ultra 30 camera back.

0 Reyntest over 8 years ago

When trying to download the latest version of this software, I get the following error:
This app can't run on your PC, to find a version for your PC check with the software publisher.

My PC is a HP Probook 6550B upgraded to Windows 10
Radeon HD 540V 512MB video memory

I have version 3.6 and it runs ok on my PC but I can't get this new version to install. Between this issue and not being able to run the Android app I am ready to send my Virb Ultra 30 camera back.

Hi,

It doesn't look like your laptop meets the minimum system requirements for VIRB Edit. You may have just got lucky that your laptop worked in 3.6.

Minimum Requirements:
Graphics card: Intel HD 4000 or better (when plugged into external power), nVidia GeForce GT 530 or better, AMD Radeon 6570 or better. DirectX 10+ recommended.
Graphics memory: 1 GB DDR3 RAM

Please keep in mind the above specs are not the "Recommended" system requirements, they are the minimum specs your PC needs to run VIRB Edit.

If your laptop also has Intel HD 4000+ integrated Graphics you may try to disable your Radeon 540v and enable your HD 4000+

0 Reyntest over 8 years ago

I have version 3.6 and it runs ok on my PC but I can't get this new version to install. Between this issue and not being able to run the Android app I am ready to send my Virb Ultra 30 camera back.

Could you please provide a bit more info about not being able to run the Android app? for example:

What phone do you have?
What Android version are you running?
Are you running the stock OS or do you have a custom rom installed?
What's the actual issue? will the app not start?

Thanks

0 Former Member over 8 years ago

ELETTRAUTO Consta

Could you please provide a bit more info about not being able to run the Android app? for example:

What phone do you have?
What Android version are you running?
Are you running the stock OS or do you have a custom rom installed?
What's the actual issue? will the app not start?

Thanks

I downloaded the app on my Galaxy S7. I have only had my S7 for about 2 weeks so it is the stock OS. I open the app and put in the access code for the Ultra. It tries to connect to the camera, it will connect for a split second then the camera beeps, loses connection to the phone. It then tries over and over again to reconnect but it never does. If I go into my wifi settings I can make a connection to the camera but as soon as I open the app it loses the connection. I also tried this app on my wife's S7 along with my old Galaxy S5 and it has the same issue. I also tried setting the wifi on the Ultra from create to connect and had it connect to my home wifi. I then connect my s7 to the home wifi as well. The s7 will then recognize the Ultra from within the app. It connects and shows my videos I have recorded and the camera controls for about a minute then it turns my Ultra off and back on while it disconnects the wifi connection. It will do this over and over as well. I realize create is the proper way to connect to the camera but I thought I would give this a shot too since it wasn't working properly. Talked to someone at Garmin support yesterday they said I should try and swap my camera with another one from the vendor I bought it from. I plan on swapping it but I really think the problem is with the app since there are other members on here having issues as well. My firmware on the Ultra is updated to 2.7

0 Former Member over 8 years ago

I just tried the Ultra 30 using my friends IPhone 6s with the IPhone app and had the same issue so maybe something is wrong with my camera.

0 Reyntest over 8 years ago

I just tried the Ultra 30 using my friends IPhone 6s with the IPhone app and had the same issue so maybe something is wrong with my camera.

Hi again mdanielswv18,

Thanks for the info! Lets move this conversation over to the VIRB Android app forum. I'll be posting responses to your issues there:

https://forums.garmin.com/showthread.php?328248-VIRB-App-No-Longer-Connects-to-Camera-(Android-6-0-Marshmallow)
https://forums.garmin.com/showthread.php?362320-Android-App-Crashes-Connecting-to-Virb-Ultra-30

0 Former Member over 8 years ago

Installed it! And it does not even load, no error messages, nothing! Just does not open!

0 Reyntest over 8 years ago

Installed it! And it does not even load, no error messages, nothing! Just does not open!

Hi gsvalentine,

Sorry to hear that. Could you provide a bit more info so I can try and reproduce it?

1. PC specs
2. Is this a fresh install or did you have a previous version installed? If you had a previous version installed do you remember which version you upgraded from?
3. What operating system are you using

Also, could you please try the two things below too?:
1. Does your PC create an error log when trying to start VIRB Edit?
a. Attempt to start VIRB Edit
b. Open your PC Event viewer (Open Start Menu and type Event Viewer)
c. In the Event Viewer tree to the left double click on "Windows Logs" then double click on
"Application"
d. Do you see an error? if you do can you copy/paste the error into your forum response

2. Try renaming the VIRB Edit folder locate here and see if VIRB Edit will start after the rename?
C:\Users\yourusername\AppData\Roaming\Garmin

Thanks