I've been really excited about using Garmin VIRB Edit for cycling data overlays on my races....
After I downloaded the software to my 2019 MacBook Pro and then uploaded my GoPro Hero 5 Black footage to VIRB Edit, it kept asking me to optimize the videos. The videos would not optimize and if I tried to cancel, the software would timeout. So next time I tried skipping the optimization step but then the video won't play at all, which means I can't overlay any of the G-Metrix.
So I deleted the software from my computer and downloaded the software again. Same exact issues.
This morning I called Garmin Support about the issue and here was my response. "We do not offer any support for third party video files." Great, thanks. So helpful. It's an mp4 file, the same file type from a VIRB but she said there's other unique things about the file format it reads which is why the GoPro files won't work.
Every single YouTube tutorial about using Garmin VIRB Edit for cycling data overlays is with a GoPro. Granted, they're several years old so maybe Garmin changed something in their software recently to make it impossible for cameras other than VIRB to function properly in their editing software.
Super frustrating. Has anyone else recently downloaded VIRB Edit and got it to work properly with GoPro files?