Invalid groupride link

Hi,

It looks like it is now possible to use groupride.

That's why I have invited some riders in a Danish facebook group. But the link seems to be invalid in a way.

The link looks like this in the group and if it is copied to a browser as such it is working: https://go.tacxtraining.com/groupride/v68bd2
But when a user clicks on the link directly in the facebook group he is directed to this link and is told it is invalid:

https://link.tacxtraining.com/groupride?id=v68bd2?fbclid%3DIwAR11dLWEgTyBTBWiVQn5rUjk8Xp4nbbNCCHY6XiiASH7cdscuM1I0ZGa_Cc

I'm then confused how you want us to share a valid link in a facebook event...

On an iPad the link works directly from a Facebook event - so the problem only relates to a PC.

Also - when I copy the link into my own browser it works but I'm ask if I want to use the beta version of TDA (windows). How can this be changed to the live version which is also installed on the PC?

Thanks,

Claus.

Top Replies

Suzanne over 1 year ago +1

Hi Claus,
Sorry for the delayed reply. Happy to hear that you had a nice GroupRide experience! The results are only visible right after finishing in the cooldown screen. When you leave the cooldown you…

All Replies

0 Claus Lücking over 1 year ago

Btw. we had a nice ride yesterday - 4 riders and everyone finished.
Where can I see the result?
I was the organizer but it seams other riders did start just before me. Is this possible?

0 Claus Lücking over 1 year ago in reply to Claus Lücking

Link is working if it is copied one more time from the pasted one and the last part is truncated. For the example above the final and valid link would have been: https://link.tacxtraining.com/groupride?id=v68bd2

0 Suzanne over 1 year ago

Hi Claus,
Sorry for the delayed reply. Happy to hear that you had a nice GroupRide experience! The results are only visible right after finishing in the cooldown screen. When you leave the cooldown you will not be able to see it anymore.

Make sure when you create a link in production, you also use it in production and same counts for Beta environment. If the link tries to open the wrong environment you'll receive an error message. To make sure the correct environment opens, you will have to deinstall the other environment.

We investigated the behavior that you explain concerning the invitation link, but it looks like Facebook adds some characters to the link which makes it invalid. You could explain your fellow Group members that they should copy-paste the link to be sure that it works well. We did not see this behaviour in any other apps so far.

0 5269662 over 1 year ago

Just finished a groupride with one of my friends. We both finished the ride and also both saved the ride after we finished. But the ride does not show in Garmin Connect and was also not send to Strava. Did we forget a step?