Beta version doesn't work

Thomas 12 days ago

I have just started the beta version. The program comes up and after a few seconds it terminates.

Top Replies

Swimcrossley 11 days ago +1

I last successfully used it on 9th Jan. Tried just now (11 Jan 16:00) and did exactly the same as Thomas and druidh reported

All Replies

0 druidh 12 days ago

I can confirm the same behaviour (18:40 UTC).

Windows 11. Latest Beta (4.63.1.52871)

0 druidh 12 days ago in reply to druidh

Last line of Log File

135|2025-01-10T21:27:55.1636460+00:00|FATAL|2|Application|The application crashed: Cannot find a Resource with the Name/Key BooleanToSolidBrushConverter [Line: 0 Position: 0] --> Windows.UI.Xaml.Markup.XamlParseException: The text associated with this error code could not be found.

Cannot find a Resource with the Name/Key BooleanToSolidBrushConverter [Line: 0 Position: 0]

0 druidh 11 days ago in reply to druidh

We have a different error this morning (10:51 UTC)

Log - 20250111 - 96cfeb9c-52a4-4474-a8c6-c8652c324d90.log

11|2025-01-11T10:51:07.4208510+00:00|INFO|2|SystemUiLanguageTracker|System language is en-GB, but that language is not in the list of supported languages for our app.
16|2025-01-11T10:51:07.4787540+00:00|INFO|2|VaultService|Could not retrieve token with identifier DiOauth2TokenToken from the vault.
17|2025-01-11T10:51:07.4834760+00:00|INFO|2|VaultService|Could not retrieve token with identifier DiOauth2RefreshTokenToken from the vault.
27|2025-01-11T10:51:07.5689950+00:00|INFO|2|AnalysisLogService|**DEVICE:{"id":1,"name":"DEMO","connectionState":"Uninitialized","firmware":null}
28|2025-01-11T10:51:07.5689950+00:00|INFO|2|AnalysisLogService|**DEVICE_CONNECT:{"id":1}
31|2025-01-11T10:51:07.5830986+00:00|INFO|2|SystemInformationService|
--------------------------------------------------------------------------------
application name                        Tacx Training™ Desktop App (Beta)
application version                     4.63.1.52871
cloud environment                       Beta
culture                                 English (United Kingdom)
device family                           Windows.Desktop
operating system                        WINDOWS
OS version                              10.0.26100.2605
architecture                            X64
available memory                        9319.11 MB
device model                            81SX
device manufacturer                     LENOVO
--------------------------------------------------------------------------------
32|2025-01-11T10:51:07.5830986+00:00|INFO|2|AnalysisLogService|**GENERAL:{"applicationName":"Tacx Training™ Desktop App (Beta)","applicationVersion":"4.63.1.52871","culture":"en-GB","operatingSystem":"WINDOWS","operatingSystemVersion":"10.0.26100.2605","operatingSystemArchitecture":"X64","availableMemory":9771798528,"deviceFamily":"Windows.Desktop"}
46|2025-01-11T10:51:07.6736561+00:00|INFO|2|AnalysisLogService|**CONNECTION_INTERNET:{"hasAdapter":true,"isConnected":true,"mediumType":"Wireless","networkAdapterId":"5d121859-1c36-4b33-8ed4-a4438097a2bd"}
72|2025-01-11T10:51:07.6842161+00:00|INFO|4|FilmDownloadService|FilmDownloadService initialized
80|2025-01-11T10:51:07.7967478+00:00|INFO|8|FilmsLocationService|FilmsLocationService Initialized
79|2025-01-11T10:51:07.7455387+00:00|WARN|7|LogService|Could not gather ANT logs --> System.IO.FileNotFoundException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.UWP.Services.Logging.LogService.<GetLogsAsync>d__5.MoveNext() + 0x327

84|2025-01-11T10:51:09.9045369+00:00|WARN|13|UwpAntService|Unknown request received initialize_completed
85|2025-01-11T10:51:09.9197949+00:00|INFO|2|LoadingViewModel|Loaded LoadingViewModel
86|2025-01-11T10:51:09.9788573+00:00|INFO|2|LoadingViewModel|Unloaded LoadingViewModel
87|2025-01-11T10:51:11.1342998+00:00|INFO|13|VaultService|Cleared 1 token(s) with identifier GarminTokenToken from the vault.
88|2025-01-11T10:51:11.2138199+00:00|INFO|13|VaultService|Added a token with identifier GarminTokenToken to the vault.
89|2025-01-11T10:51:11.2988593+00:00|INFO|13|VaultService|Cleared 1 token(s) with identifier GarminRefreshTokenToken from the vault.
90|2025-01-11T10:51:11.3776882+00:00|INFO|13|VaultService|Added a token with identifier GarminRefreshTokenToken to the vault.
91|2025-01-11T10:51:11.6952783+00:00|ERROR|5|ICloudServiceManager|GetDiOauth2TokenAsync Could not exchange IT sso2 token to DI oauth2 token. Error calling GetToken: {"error":"invalid_request","error_description":"The provided IT Access Token is invalid."} --> Tacx.Cloud.Apis.Common.CloudApiException: Error calling GetToken: {"error":"invalid_request","error_description":"The provided IT Access Token is invalid."} ---> Tacx.Cloud.Apis.FromSwagger.Client.ApiException: Error calling GetToken: {"error":"invalid_request","error_description":"The provided IT Access Token is invalid."}
   at Tacx.Cloud.Services.GarminOauth2CloudService.<GetTokenAsyncWithHttpInfo>d__5.MoveNext() + 0x2e67
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.GarminOauth2CloudService.<>c__DisplayClass4_0.<<GetTokenAsync>b__0>d.MoveNext() + 0xb6
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.BaseCloudService.<RegularInvoke>d__9`1.MoveNext() + 0x126

   --- End of inner exception stack trace ---
   at Tacx.Cloud.Services.BaseCloudService.<RegularInvoke>d__9`1.MoveNext() + 0x1fd
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.GarminOauth2CloudService.<GetTokenAsync>d__4.MoveNext() + 0x160
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.GarminOauth2CloudService.<GetDiOauth2TokenAsync>d__2.MoveNext() + 0x110

92|2025-01-11T10:51:11.7114002+00:00|INFO|5|VaultService|No tokens with identifier DiOauth2TokenToken found in the vault.
93|2025-01-11T10:51:11.7172141+00:00|ERROR|5|VaultService|Error while adding token with identifier DiOauth2TokenToken to the vault: System.ArgumentException: The parameter is incorrect.

Cannot create credential
   at System.Runtime.InteropServices.McgMarshal.ThrowOnExternalCallFailed(Int32, RuntimeTypeHandle) + 0x21
   at __Interop.ComCallHelpers.Call(__ComObject, RuntimeTypeHandle, Int32, HSTRING, HSTRING, HSTRING, Void*) + 0xd2
   at Windows.Security.Credentials.ICredentialFactory__Impl.Stubs.CreatePasswordCredential(__ComObject, String, String, String) + 0x159
   at Windows.Security.Credentials.PasswordCredential.__Factory_Windows_Security_Credentials__ICredentialFactory_CreatePasswordCredential(String, String, String, String) + 0x31
   at Windows.Security.Credentials.PasswordCredential..ctor(String, String, String) + 0x31
   at Tacx.UWP.Services.VaultService.SetToken(TokenIdentifier, String) + 0x83

94|2025-01-11T10:51:11.7270538+00:00|INFO|5|VaultService|No tokens with identifier DiOauth2RefreshTokenToken found in the vault.
95|2025-01-11T10:51:11.7347340+00:00|ERROR|5|VaultService|Error while adding token with identifier DiOauth2RefreshTokenToken to the vault: System.ArgumentException: The parameter is incorrect.

Cannot create credential
   at System.Runtime.InteropServices.McgMarshal.ThrowOnExternalCallFailed(Int32, RuntimeTypeHandle) + 0x21
   at __Interop.ComCallHelpers.Call(__ComObject, RuntimeTypeHandle, Int32, HSTRING, HSTRING, HSTRING, Void*) + 0xd2
   at Windows.Security.Credentials.ICredentialFactory__Impl.Stubs.CreatePasswordCredential(__ComObject, String, String, String) + 0x159
   at Windows.Security.Credentials.PasswordCredential.__Factory_Windows_Security_Credentials__ICredentialFactory_CreatePasswordCredential(String, String, String, String) + 0x31
   at Windows.Security.Credentials.PasswordCredential..ctor(String, String, String) + 0x31
   at Tacx.UWP.Services.VaultService.SetToken(TokenIdentifier, String) + 0x83

96|2025-01-11T10:51:16.8680417+00:00|INFO|5|VaultService|Cleared 1 token(s) with identifier GarminTokenToken from the vault.
97|2025-01-11T10:51:16.9383118+00:00|INFO|5|VaultService|Added a token with identifier GarminTokenToken to the vault.
98|2025-01-11T10:51:17.0025306+00:00|INFO|5|VaultService|Cleared 1 token(s) with identifier GarminRefreshTokenToken from the vault.
99|2025-01-11T10:51:17.0582658+00:00|INFO|5|VaultService|Added a token with identifier GarminRefreshTokenToken to the vault.
100|2025-01-11T10:51:17.2494010+00:00|ERROR|11|ICloudServiceManager|GetDiOauth2TokenAsync Could not exchange IT sso2 token to DI oauth2 token. Error calling GetToken: {"error":"invalid_request","error_description":"The provided IT Access Token is invalid."} --> Tacx.Cloud.Apis.Common.CloudApiException: Error calling GetToken: {"error":"invalid_request","error_description":"The provided IT Access Token is invalid."} ---> Tacx.Cloud.Apis.FromSwagger.Client.ApiException: Error calling GetToken: {"error":"invalid_request","error_description":"The provided IT Access Token is invalid."}
   at Tacx.Cloud.Services.GarminOauth2CloudService.<GetTokenAsyncWithHttpInfo>d__5.MoveNext() + 0x2e67
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.GarminOauth2CloudService.<>c__DisplayClass4_0.<<GetTokenAsync>b__0>d.MoveNext() + 0xb6
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.BaseCloudService.<RegularInvoke>d__9`1.MoveNext() + 0x126

   --- End of inner exception stack trace ---
   at Tacx.Cloud.Services.BaseCloudService.<RegularInvoke>d__9`1.MoveNext() + 0x1fd
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.GarminOauth2CloudService.<GetTokenAsync>d__4.MoveNext() + 0x160
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.GarminOauth2CloudService.<GetDiOauth2TokenAsync>d__2.MoveNext() + 0x110

101|2025-01-11T10:51:17.2651308+00:00|INFO|11|VaultService|No tokens with identifier DiOauth2TokenToken found in the vault.
102|2025-01-11T10:51:17.2658766+00:00|ERROR|11|VaultService|Error while adding token with identifier DiOauth2TokenToken to the vault: System.ArgumentException: The parameter is incorrect.

Cannot create credential
   at System.Runtime.InteropServices.McgMarshal.ThrowOnExternalCallFailed(Int32, RuntimeTypeHandle) + 0x21
   at __Interop.ComCallHelpers.Call(__ComObject, RuntimeTypeHandle, Int32, HSTRING, HSTRING, HSTRING, Void*) + 0xd2
   at Windows.Security.Credentials.ICredentialFactory__Impl.Stubs.CreatePasswordCredential(__ComObject, String, String, String) + 0x159
   at Windows.Security.Credentials.PasswordCredential.__Factory_Windows_Security_Credentials__ICredentialFactory_CreatePasswordCredential(String, String, String, String) + 0x31
   at Windows.Security.Credentials.PasswordCredential..ctor(String, String, String) + 0x31
   at Tacx.UWP.Services.VaultService.SetToken(TokenIdentifier, String) + 0x83

103|2025-01-11T10:51:17.2753565+00:00|INFO|11|VaultService|No tokens with identifier DiOauth2RefreshTokenToken found in the vault.
104|2025-01-11T10:51:17.2808264+00:00|ERROR|11|VaultService|Error while adding token with identifier DiOauth2RefreshTokenToken to the vault: System.ArgumentException: The parameter is incorrect.

Cannot create credential
   at System.Runtime.InteropServices.McgMarshal.ThrowOnExternalCallFailed(Int32, RuntimeTypeHandle) + 0x21
   at __Interop.ComCallHelpers.Call(__ComObject, RuntimeTypeHandle, Int32, HSTRING, HSTRING, HSTRING, Void*) + 0xd2
   at Windows.Security.Credentials.ICredentialFactory__Impl.Stubs.CreatePasswordCredential(__ComObject, String, String, String) + 0x159
   at Windows.Security.Credentials.PasswordCredential.__Factory_Windows_Security_Credentials__ICredentialFactory_CreatePasswordCredential(String, String, String, String) + 0x31
   at Windows.Security.Credentials.PasswordCredential..ctor(String, String, String) + 0x31
   at Tacx.UWP.Services.VaultService.SetToken(TokenIdentifier, String) + 0x83

105|2025-01-11T10:51:18.1393150+00:00|INFO|2|UserService|User 9a13d15e-f32a-4219-9822-fd2f35d877c5 logged in.
106|2025-01-11T10:51:18.1393150+00:00|INFO|2|AnalysisLogService|**LOGIN_SUCCESS:{"cloudId":"9a13d15e-f32a-4219-9822-fd2f35d877c5","bicycleProfile":"RacingBike","bicycleMass":7.5,"tyreCircumference":2.133,"tyreRollingResistanceCoefficient":0.0027,"projectedFrontalSurface":0.4,"airResistanceCoefficient":0.85}
108|2025-01-11T10:51:18.1471624+00:00|WARN|20|AppFeatureService|Attempt(1) to get feature flag after 0.5 seconds.
109|2025-01-11T10:51:18.2705303+00:00|ERROR|3|ActivityUploadService|986092af-2ea2-41e3-91ee-1836fc322b88_20250106050713.spl contains no data samples.
111|2025-01-11T10:51:18.3759300+00:00|INFO|2|PushNotificationService|TDA has successfully deployed NotificationHub installation
112|2025-01-11T10:51:18.3759300+00:00|INFO|2|PushNotificationService|TDA registered a listener for PushNotificationChannel successfully
113|2025-01-11T10:51:18.6621160+00:00|WARN|19|AppFeatureService|Attempt(2) to get feature flag after 0.5 seconds.
114|2025-01-11T10:51:19.0604661+00:00|INFO|2|AppFeatureService|TDA loaded 22 supported features for FeatureConfigurationService successfully.
116|2025-01-11T10:51:19.2015567+00:00|INFO|2|UpgradeView|New
117|2025-01-11T10:51:19.2148238+00:00|INFO|2|UpgradeView|Loaded UpgradeView
119|2025-01-11T10:51:19.2148238+00:00|INFO|2|UpgradeViewModel|Loaded UpgradeViewModel
121|2025-01-11T10:51:19.2647373+00:00|INFO|11|AnalysisLogService|**DEVICE:{"id":2,"name":"Tacx Neo 2T 64747","connectionState":"Uninitialized","firmware":null}
122|2025-01-11T10:51:19.2647373+00:00|INFO|11|AnalysisLogService|**DEVICE_CONNECT:{"id":2}
123|2025-01-11T10:51:19.2647373+00:00|INFO|11|AnalysisLogService|**DEVICE_CONNECT:{"id":2}
124|2025-01-11T10:51:19.2647373+00:00|INFO|11|AnalysisLogService|**DEVICE_CONNECT:{"id":2}
125|2025-01-11T10:51:19.2647373+00:00|INFO|11|AnalysisLogService|**DEVICE_CONNECT:{"id":2}
127|2025-01-11T10:51:19.2805272+00:00|INFO|11|AnalysisLogService|**DEVICE:{"id":3,"name":"HRM-Dual:142787","connectionState":"Uninitialized","firmware":null}
128|2025-01-11T10:51:19.2805272+00:00|INFO|11|AnalysisLogService|**DEVICE_CONNECT:{"id":3}
129|2025-01-11T10:51:19.2805272+00:00|INFO|11|DeviceService|+ ScanAndSelectBluetoothDevicesAsync
130|2025-01-11T10:51:19.2846010+00:00|INFO|11|DeviceService|Persisted device data loaded for device slots: 
131|2025-01-11T10:51:19.2846010+00:00|INFO|5|DeviceService|Bluetooth scan connection initialized
132|2025-01-11T10:51:19.3373163+00:00|INFO|5|DeviceService|Device scan started.
133|2025-01-11T10:51:19.3373163+00:00|INFO|5|DeviceService|Bluetooth scanning started
134|2025-01-11T10:51:19.3373163+00:00|INFO|5|DeviceService|BluetoothScanning = True
135|2025-01-11T10:51:19.3683032+00:00|INFO|2|PushNotificationService|TDA has successfully subscribed for GarminConnect Notifications
158|2025-01-11T10:51:20.2798040+00:00|INFO|2|UpgradeView|Unloaded UpgradeView
159|2025-01-11T10:51:20.2798040+00:00|INFO|2|UpgradeViewModel|Unloaded UpgradeViewModel
162|2025-01-11T10:51:20.3596503+00:00|INFO|2|DashboardView|New
163|2025-01-11T10:51:20.4024756+00:00|INFO|11|AnalysisLogService|**DEVICE_CONNECTION_CHANGE:{"id":2,"connectionState":"Initializing"}
164|2025-01-11T10:51:20.4024756+00:00|INFO|11|DeviceService|Connected  as Trainer
165|2025-01-11T10:51:20.4024756+00:00|INFO|19|AnalysisLogService|**DEVICE_CONNECTION_CHANGE:{"id":2,"connectionState":"Initialized"}
166|2025-01-11T10:51:20.4024756+00:00|INFO|11|DeviceService|Connected  as SpeedSensor
167|2025-01-11T10:51:20.4024756+00:00|INFO|11|DeviceService|Connected  as CadenceSensor
168|2025-01-11T10:51:20.4024756+00:00|INFO|11|DeviceService|Connected  as PowerSensor
169|2025-01-11T10:51:20.4024756+00:00|INFO|11|AnalysisLogService|**DEVICE_CONNECTION_CHANGE:{"id":3,"connectionState":"Initializing"}
170|2025-01-11T10:51:20.4024756+00:00|INFO|11|DeviceService|Connected  as HeartRateSensor
171|2025-01-11T10:51:20.4024756+00:00|INFO|19|AnalysisLogService|**DEVICE_CONNECTION_CHANGE:{"id":3,"connectionState":"Initialized"}
172|2025-01-11T10:51:20.4024756+00:00|INFO|2|DashboardView|Loaded DashboardView
173|2025-01-11T10:51:20.4024756+00:00|INFO|11|DeviceService|Device scan stopped.
174|2025-01-11T10:51:20.4535543+00:00|INFO|11|DeviceService|Bluetooth scanning stopped.
175|2025-01-11T10:51:20.4535543+00:00|INFO|11|DeviceService|BluetoothScanning = False
176|2025-01-11T10:51:20.4535543+00:00|INFO|11|DeviceService|Bluetooth scanning stopped.
177|2025-01-11T10:51:20.4535543+00:00|INFO|11|DeviceService|- ScanAndSelectBluetoothDevicesAsync
178|2025-01-11T10:51:20.4616751+00:00|INFO|2|AnalysisLogService|**VIEW_LOAD:{"view":"Dashboard"}
179|2025-01-11T10:51:20.5125081+00:00|INFO|21|AnalysisLogService|**DEVICE_CONNECTION_CHANGE:{"id":3,"connectionState":"Connecting"}
180|2025-01-11T10:51:20.5125081+00:00|INFO|9|AnalysisLogService|**DEVICE_CONNECTION_CHANGE:{"id":2,"connectionState":"Connecting"}
181|2025-01-11T10:51:20.8673807+00:00|INFO|2|ControlCenterViewModel|Loaded ControlCenterViewModel
182|2025-01-11T10:51:21.0335449+00:00|ERROR|2|ICloudServiceManager|GetDiOauth2TokenAsync Could not exchange IT sso2 token to DI oauth2 token. Error calling GetToken: {"error":"invalid_request","error_description":"The provided IT Access Token is invalid."} --> Tacx.Cloud.Apis.Common.CloudApiException: Error calling GetToken: {"error":"invalid_request","error_description":"The provided IT Access Token is invalid."} ---> Tacx.Cloud.Apis.FromSwagger.Client.ApiException: Error calling GetToken: {"error":"invalid_request","error_description":"The provided IT Access Token is invalid."}
   at Tacx.Cloud.Services.GarminOauth2CloudService.<GetTokenAsyncWithHttpInfo>d__5.MoveNext() + 0x2e67
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.GarminOauth2CloudService.<>c__DisplayClass4_0.<<GetTokenAsync>b__0>d.MoveNext() + 0xb6
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.BaseCloudService.<RegularInvoke>d__9`1.MoveNext() + 0x126

   --- End of inner exception stack trace ---
   at Tacx.Cloud.Services.BaseCloudService.<RegularInvoke>d__9`1.MoveNext() + 0x1fd
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.GarminOauth2CloudService.<GetTokenAsync>d__4.MoveNext() + 0x160
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.GarminOauth2CloudService.<GetDiOauth2TokenAsync>d__2.MoveNext() + 0x110

183|2025-01-11T10:51:21.0406340+00:00|INFO|2|VaultService|No tokens with identifier DiOauth2TokenToken found in the vault.
184|2025-01-11T10:51:21.0495835+00:00|ERROR|2|VaultService|Error while adding token with identifier DiOauth2TokenToken to the vault: System.ArgumentException: The parameter is incorrect.

Cannot create credential
   at System.Runtime.InteropServices.McgMarshal.ThrowOnExternalCallFailed(Int32, RuntimeTypeHandle) + 0x21
   at __Interop.ComCallHelpers.Call(__ComObject, RuntimeTypeHandle, Int32, HSTRING, HSTRING, HSTRING, Void*) + 0xd2
   at Windows.Security.Credentials.ICredentialFactory__Impl.Stubs.CreatePasswordCredential(__ComObject, String, String, String) + 0x159
   at Windows.Security.Credentials.PasswordCredential.__Factory_Windows_Security_Credentials__ICredentialFactory_CreatePasswordCredential(String, String, String, String) + 0x31
   at Windows.Security.Credentials.PasswordCredential..ctor(String, String, String) + 0x31
   at Tacx.UWP.Services.VaultService.SetToken(TokenIdentifier, String) + 0x83

185|2025-01-11T10:51:21.0556862+00:00|INFO|2|VaultService|No tokens with identifier DiOauth2RefreshTokenToken found in the vault.
186|2025-01-11T10:51:21.0556862+00:00|ERROR|2|VaultService|Error while adding token with identifier DiOauth2RefreshTokenToken to the vault: System.ArgumentException: The parameter is incorrect.

Cannot create credential
   at System.Runtime.InteropServices.McgMarshal.ThrowOnExternalCallFailed(Int32, RuntimeTypeHandle) + 0x21
   at __Interop.ComCallHelpers.Call(__ComObject, RuntimeTypeHandle, Int32, HSTRING, HSTRING, HSTRING, Void*) + 0xd2
   at Windows.Security.Credentials.ICredentialFactory__Impl.Stubs.CreatePasswordCredential(__ComObject, String, String, String) + 0x159
   at Windows.Security.Credentials.PasswordCredential.__Factory_Windows_Security_Credentials__ICredentialFactory_CreatePasswordCredential(String, String, String, String) + 0x31
   at Windows.Security.Credentials.PasswordCredential..ctor(String, String, String) + 0x31
   at Tacx.UWP.Services.VaultService.SetToken(TokenIdentifier, String) + 0x83

187|2025-01-11T10:51:21.0652613+00:00|ERROR|2|RatingService|Invalid return from StoreContext. --> System.IO.FileNotFoundException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.UWP.Services.Rating.RatingService.<IsUpdateAvailableInAppStoreAsync>d__41.MoveNext() + 0xc4

189|2025-01-11T10:51:22.3134232+00:00|ERROR|2|RatingService|Invalid return from StoreContext. --> System.IO.FileNotFoundException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.UWP.Services.Rating.RatingService.<IsUpdateAvailableInAppStoreAsync>d__41.MoveNext() + 0xc4

Looks like an authorisation failure?

0 Swimcrossley 11 days ago

I last successfully used it on 9th Jan. Tried just now (11 Jan 16:00) and did exactly the same as Thomas and druidh reported

0 Dave Rowden 11 days ago

I am using the mobile TTA Beta (ipad Pro)with no issues until TDA Beta (W11) crashing is fixed.

0 IliaNSK 10 days ago

Same problem.

Taсx Trainer (Android) works, but there is no subscription.

0 druidh 10 days ago in reply to druidh

12th Jan 17:22 UTC

Back to the Cannot Find Resource failure

Log - 20250112 - 0f80a7da-7d9f-468a-a452-5653afc263db.log

11|2025-01-12T17:22:25.0355178+00:00|INFO|2|SystemUiLanguageTracker|System language is en-GB, but that language is not in the list of supported languages for our app.
16|2025-01-12T17:22:25.0999635+00:00|INFO|2|VaultService|Could not retrieve token with identifier DiOauth2TokenToken from the vault.
17|2025-01-12T17:22:25.0999635+00:00|INFO|2|VaultService|Could not retrieve token with identifier DiOauth2RefreshTokenToken from the vault.
27|2025-01-12T17:22:25.1972556+00:00|INFO|2|AnalysisLogService|**DEVICE:{"id":1,"name":"DEMO","connectionState":"Uninitialized","firmware":null}
28|2025-01-12T17:22:25.1972556+00:00|INFO|2|AnalysisLogService|**DEVICE_CONNECT:{"id":1}
31|2025-01-12T17:22:25.2106122+00:00|INFO|2|SystemInformationService|
--------------------------------------------------------------------------------
application name                        Tacx Training™ Desktop App (Beta)
application version                     4.63.1.52871
cloud environment                       Beta
culture                                 English (United Kingdom)
device family                           Windows.Desktop
operating system                        WINDOWS
OS version                              10.0.26100.2605
architecture                            X64
available memory                        9319.11 MB
device model                            81SX
device manufacturer                     LENOVO
--------------------------------------------------------------------------------
32|2025-01-12T17:22:25.2126216+00:00|INFO|2|AnalysisLogService|**GENERAL:{"applicationName":"Tacx Training™ Desktop App (Beta)","applicationVersion":"4.63.1.52871","culture":"en-GB","operatingSystem":"WINDOWS","operatingSystemVersion":"10.0.26100.2605","operatingSystemArchitecture":"X64","availableMemory":9771798528,"deviceFamily":"Windows.Desktop"}
46|2025-01-12T17:22:25.2984340+00:00|INFO|2|AnalysisLogService|**CONNECTION_INTERNET:{"hasAdapter":true,"isConnected":true,"mediumType":"Wireless","networkAdapterId":"5d121859-1c36-4b33-8ed4-a4438097a2bd"}
72|2025-01-12T17:22:25.3108448+00:00|INFO|14|FilmDownloadService|FilmDownloadService initialized
80|2025-01-12T17:22:25.3747521+00:00|INFO|8|FilmsLocationService|FilmsLocationService Initialized
79|2025-01-12T17:22:25.3724454+00:00|WARN|4|LogService|Could not gather ANT logs --> System.IO.FileNotFoundException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.UWP.Services.Logging.LogService.<GetLogsAsync>d__5.MoveNext() + 0x327

84|2025-01-12T17:22:27.4108632+00:00|INFO|2|LoadingViewModel|Loaded LoadingViewModel
85|2025-01-12T17:22:27.4673437+00:00|INFO|2|LoadingViewModel|Unloaded LoadingViewModel
86|2025-01-12T17:22:27.6081582+00:00|WARN|15|UwpAntService|Unknown request received initialize_completed
88|2025-01-12T17:22:28.4855344+00:00|WARN|6|Application|Could not gather up logs to send to crash report --> System.IO.FileNotFoundException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at System.IO.WindowsRuntimeStorageExtensions.<OpenStreamForReadAsyncCore>d__1.MoveNext() + 0x10a
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.IO.WindowsRuntimeStorageExtensions.<OpenStreamForReadAsyncCore>d__1.MoveNext() + 0x160
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.UWP.Services.Logging.LogService.<GetZippedLogsAsync>d__7.MoveNext() + 0x1ce
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.UWP.App.AddLogsToAppCenterCrashAsync(ErrorReport) + 0xb4

89|2025-01-12T17:22:29.5462350+00:00|INFO|9|VaultService|Cleared 1 token(s) with identifier GarminTokenToken from the vault.
90|2025-01-12T17:22:29.5938587+00:00|INFO|9|VaultService|Added a token with identifier GarminTokenToken to the vault.
91|2025-01-12T17:22:29.6590704+00:00|INFO|9|VaultService|Cleared 1 token(s) with identifier GarminRefreshTokenToken from the vault.
92|2025-01-12T17:22:29.7180081+00:00|INFO|9|VaultService|Added a token with identifier GarminRefreshTokenToken to the vault.
93|2025-01-12T17:22:30.0376289+00:00|ERROR|9|ICloudServiceManager|GetDiOauth2TokenAsync Could not exchange IT sso2 token to DI oauth2 token. Error calling GetToken: {"error":"invalid_request","error_description":"The provided IT Access Token is invalid."} --> Tacx.Cloud.Apis.Common.CloudApiException: Error calling GetToken: {"error":"invalid_request","error_description":"The provided IT Access Token is invalid."} ---> Tacx.Cloud.Apis.FromSwagger.Client.ApiException: Error calling GetToken: {"error":"invalid_request","error_description":"The provided IT Access Token is invalid."}
   at Tacx.Cloud.Services.GarminOauth2CloudService.<GetTokenAsyncWithHttpInfo>d__5.MoveNext() + 0x2e67
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.GarminOauth2CloudService.<>c__DisplayClass4_0.<<GetTokenAsync>b__0>d.MoveNext() + 0xb6
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.BaseCloudService.<RegularInvoke>d__9`1.MoveNext() + 0x126

   --- End of inner exception stack trace ---
   at Tacx.Cloud.Services.BaseCloudService.<RegularInvoke>d__9`1.MoveNext() + 0x1fd
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.GarminOauth2CloudService.<GetTokenAsync>d__4.MoveNext() + 0x160
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.GarminOauth2CloudService.<GetDiOauth2TokenAsync>d__2.MoveNext() + 0x110

94|2025-01-12T17:22:30.0536370+00:00|INFO|9|VaultService|No tokens with identifier DiOauth2TokenToken found in the vault.
95|2025-01-12T17:22:30.0694614+00:00|ERROR|9|VaultService|Error while adding token with identifier DiOauth2TokenToken to the vault: System.ArgumentException: The parameter is incorrect.

Cannot create credential
   at System.Runtime.InteropServices.McgMarshal.ThrowOnExternalCallFailed(Int32, RuntimeTypeHandle) + 0x21
   at __Interop.ComCallHelpers.Call(__ComObject, RuntimeTypeHandle, Int32, HSTRING, HSTRING, HSTRING, Void*) + 0xd2
   at Windows.Security.Credentials.ICredentialFactory__Impl.Stubs.CreatePasswordCredential(__ComObject, String, String, String) + 0x159
   at Windows.Security.Credentials.PasswordCredential.__Factory_Windows_Security_Credentials__ICredentialFactory_CreatePasswordCredential(String, String, String, String) + 0x31
   at Windows.Security.Credentials.PasswordCredential..ctor(String, String, String) + 0x31
   at Tacx.UWP.Services.VaultService.SetToken(TokenIdentifier, String) + 0x83

96|2025-01-12T17:22:30.0694614+00:00|INFO|9|VaultService|No tokens with identifier DiOauth2RefreshTokenToken found in the vault.
97|2025-01-12T17:22:30.0694614+00:00|ERROR|9|VaultService|Error while adding token with identifier DiOauth2RefreshTokenToken to the vault: System.ArgumentException: The parameter is incorrect.

Cannot create credential
   at System.Runtime.InteropServices.McgMarshal.ThrowOnExternalCallFailed(Int32, RuntimeTypeHandle) + 0x21
   at __Interop.ComCallHelpers.Call(__ComObject, RuntimeTypeHandle, Int32, HSTRING, HSTRING, HSTRING, Void*) + 0xd2
   at Windows.Security.Credentials.ICredentialFactory__Impl.Stubs.CreatePasswordCredential(__ComObject, String, String, String) + 0x159
   at Windows.Security.Credentials.PasswordCredential.__Factory_Windows_Security_Credentials__ICredentialFactory_CreatePasswordCredential(String, String, String, String) + 0x31
   at Windows.Security.Credentials.PasswordCredential..ctor(String, String, String) + 0x31
   at Tacx.UWP.Services.VaultService.SetToken(TokenIdentifier, String) + 0x83

98|2025-01-12T17:22:38.3139323+00:00|INFO|9|VaultService|Cleared 1 token(s) with identifier GarminTokenToken from the vault.
99|2025-01-12T17:22:38.3725035+00:00|INFO|9|VaultService|Added a token with identifier GarminTokenToken to the vault.
100|2025-01-12T17:22:38.4284528+00:00|INFO|9|VaultService|Cleared 1 token(s) with identifier GarminRefreshTokenToken from the vault.
101|2025-01-12T17:22:38.4781555+00:00|INFO|9|VaultService|Added a token with identifier GarminRefreshTokenToken to the vault.
102|2025-01-12T17:22:38.8598152+00:00|ERROR|15|ICloudServiceManager|GetDiOauth2TokenAsync Could not exchange IT sso2 token to DI oauth2 token. Error calling GetToken: {"error":"invalid_request","error_description":"The provided IT Access Token is invalid."} --> Tacx.Cloud.Apis.Common.CloudApiException: Error calling GetToken: {"error":"invalid_request","error_description":"The provided IT Access Token is invalid."} ---> Tacx.Cloud.Apis.FromSwagger.Client.ApiException: Error calling GetToken: {"error":"invalid_request","error_description":"The provided IT Access Token is invalid."}
   at Tacx.Cloud.Services.GarminOauth2CloudService.<GetTokenAsyncWithHttpInfo>d__5.MoveNext() + 0x2e67
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.GarminOauth2CloudService.<>c__DisplayClass4_0.<<GetTokenAsync>b__0>d.MoveNext() + 0xb6
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.BaseCloudService.<RegularInvoke>d__9`1.MoveNext() + 0x126

   --- End of inner exception stack trace ---
   at Tacx.Cloud.Services.BaseCloudService.<RegularInvoke>d__9`1.MoveNext() + 0x1fd
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.GarminOauth2CloudService.<GetTokenAsync>d__4.MoveNext() + 0x160
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at Tacx.Cloud.Services.GarminOauth2CloudService.<GetDiOauth2TokenAsync>d__2.MoveNext() + 0x110

103|2025-01-12T17:22:38.8598152+00:00|INFO|15|VaultService|No tokens with identifier DiOauth2TokenToken found in the vault.
104|2025-01-12T17:22:38.8756404+00:00|ERROR|15|VaultService|Error while adding token with identifier DiOauth2TokenToken to the vault: System.ArgumentException: The parameter is incorrect.

Cannot create credential
   at System.Runtime.InteropServices.McgMarshal.ThrowOnExternalCallFailed(Int32, RuntimeTypeHandle) + 0x21
   at __Interop.ComCallHelpers.Call(__ComObject, RuntimeTypeHandle, Int32, HSTRING, HSTRING, HSTRING, Void*) + 0xd2
   at Windows.Security.Credentials.ICredentialFactory__Impl.Stubs.CreatePasswordCredential(__ComObject, String, String, String) + 0x159
   at Windows.Security.Credentials.PasswordCredential.__Factory_Windows_Security_Credentials__ICredentialFactory_CreatePasswordCredential(String, String, String, String) + 0x31
   at Windows.Security.Credentials.PasswordCredential..ctor(String, String, String) + 0x31
   at Tacx.UWP.Services.VaultService.SetToken(TokenIdentifier, String) + 0x83

105|2025-01-12T17:22:38.8756404+00:00|INFO|15|VaultService|No tokens with identifier DiOauth2RefreshTokenToken found in the vault.
106|2025-01-12T17:22:38.8756404+00:00|ERROR|15|VaultService|Error while adding token with identifier DiOauth2RefreshTokenToken to the vault: System.ArgumentException: The parameter is incorrect.

Cannot create credential
   at System.Runtime.InteropServices.McgMarshal.ThrowOnExternalCallFailed(Int32, RuntimeTypeHandle) + 0x21
   at __Interop.ComCallHelpers.Call(__ComObject, RuntimeTypeHandle, Int32, HSTRING, HSTRING, HSTRING, Void*) + 0xd2
   at Windows.Security.Credentials.ICredentialFactory__Impl.Stubs.CreatePasswordCredential(__ComObject, String, String, String) + 0x159
   at Windows.Security.Credentials.PasswordCredential.__Factory_Windows_Security_Credentials__ICredentialFactory_CreatePasswordCredential(String, String, String, String) + 0x31
   at Windows.Security.Credentials.PasswordCredential..ctor(String, String, String) + 0x31
   at Tacx.UWP.Services.VaultService.SetToken(TokenIdentifier, String) + 0x83

107|2025-01-12T17:22:40.0031126+00:00|INFO|2|UserService|User 9a13d15e-f32a-4219-9822-fd2f35d877c5 logged in.
108|2025-01-12T17:22:40.0031126+00:00|INFO|2|AnalysisLogService|**LOGIN_SUCCESS:{"cloudId":"9a13d15e-f32a-4219-9822-fd2f35d877c5","bicycleProfile":"RacingBike","bicycleMass":7.5,"tyreCircumference":2.133,"tyreRollingResistanceCoefficient":0.0027,"projectedFrontalSurface":0.4,"airResistanceCoefficient":0.85}
110|2025-01-12T17:22:40.0031126+00:00|WARN|9|AppFeatureService|Attempt(1) to get feature flag after 0.5 seconds.
111|2025-01-12T17:22:40.1207938+00:00|ERROR|3|ActivityUploadService|986092af-2ea2-41e3-91ee-1836fc322b88_20250106050713.spl contains no data samples.
113|2025-01-12T17:22:40.2245748+00:00|INFO|2|PushNotificationService|TDA has successfully deployed NotificationHub installation
114|2025-01-12T17:22:40.2245748+00:00|INFO|2|PushNotificationService|TDA registered a listener for PushNotificationChannel successfully
115|2025-01-12T17:22:40.5112439+00:00|WARN|16|AppFeatureService|Attempt(2) to get feature flag after 0.5 seconds.
116|2025-01-12T17:22:41.0187575+00:00|WARN|16|AppFeatureService|Attempt(3) to get feature flag after 0.5 seconds.
117|2025-01-12T17:22:41.1145335+00:00|INFO|2|PushNotificationService|TDA has successfully subscribed for GarminConnect Notifications
118|2025-01-12T17:22:41.2410054+00:00|INFO|2|AppFeatureService|TDA loaded 22 supported features for FeatureConfigurationService successfully.
120|2025-01-12T17:22:41.5579351+00:00|INFO|2|UpgradeView|New
121|2025-01-12T17:22:41.5747985+00:00|INFO|2|UpgradeView|Loaded UpgradeView
123|2025-01-12T17:22:41.5747985+00:00|INFO|2|UpgradeViewModel|Loaded UpgradeViewModel
125|2025-01-12T17:22:41.6848917+00:00|INFO|19|AnalysisLogService|**DEVICE:{"id":2,"name":"Tacx Neo 2T 64747","connectionState":"Uninitialized","firmware":null}
126|2025-01-12T17:22:41.6848917+00:00|INFO|19|AnalysisLogService|**DEVICE_CONNECT:{"id":2}
127|2025-01-12T17:22:41.6848917+00:00|INFO|19|AnalysisLogService|**DEVICE_CONNECT:{"id":2}
128|2025-01-12T17:22:41.6848917+00:00|INFO|19|AnalysisLogService|**DEVICE_CONNECT:{"id":2}
129|2025-01-12T17:22:41.6848917+00:00|INFO|19|AnalysisLogService|**DEVICE_CONNECT:{"id":2}
131|2025-01-12T17:22:41.6848917+00:00|INFO|19|AnalysisLogService|**DEVICE:{"id":3,"name":"HRM-Dual:142787","connectionState":"Uninitialized","firmware":null}
132|2025-01-12T17:22:41.6848917+00:00|INFO|19|AnalysisLogService|**DEVICE_CONNECT:{"id":3}
133|2025-01-12T17:22:41.6848917+00:00|INFO|19|DeviceService|+ ScanAndSelectBluetoothDevicesAsync
134|2025-01-12T17:22:41.7005637+00:00|INFO|19|DeviceService|Persisted device data loaded for device slots: 
135|2025-01-12T17:22:41.7005637+00:00|INFO|20|DeviceService|Bluetooth scan connection initialized
136|2025-01-12T17:22:41.7620368+00:00|INFO|20|DeviceService|Device scan started.
137|2025-01-12T17:22:41.7620368+00:00|INFO|20|DeviceService|Bluetooth scanning started
138|2025-01-12T17:22:41.7620368+00:00|INFO|20|DeviceService|BluetoothScanning = True
161|2025-01-12T17:22:42.7617176+00:00|INFO|2|UpgradeView|Unloaded UpgradeView
162|2025-01-12T17:22:42.7617176+00:00|INFO|2|UpgradeViewModel|Unloaded UpgradeViewModel
164|2025-01-12T17:22:42.8257287+00:00|INFO|15|AnalysisLogService|**DEVICE_CONNECTION_CHANGE:{"id":2,"connectionState":"Initializing"}
165|2025-01-12T17:22:42.8257287+00:00|INFO|15|DeviceService|Connected  as Trainer
166|2025-01-12T17:22:42.8257287+00:00|INFO|15|DeviceService|Connected  as SpeedSensor
167|2025-01-12T17:22:42.8257287+00:00|INFO|15|DeviceService|Connected  as CadenceSensor
168|2025-01-12T17:22:42.8257287+00:00|INFO|15|DeviceService|Connected  as PowerSensor
169|2025-01-12T17:22:42.8257287+00:00|INFO|16|AnalysisLogService|**DEVICE_CONNECTION_CHANGE:{"id":2,"connectionState":"Initialized"}
170|2025-01-12T17:22:42.8257287+00:00|INFO|15|AnalysisLogService|**DEVICE_CONNECTION_CHANGE:{"id":3,"connectionState":"Initializing"}
171|2025-01-12T17:22:42.8257287+00:00|INFO|15|DeviceService|Connected  as HeartRateSensor
172|2025-01-12T17:22:42.8257287+00:00|INFO|16|AnalysisLogService|**DEVICE_CONNECTION_CHANGE:{"id":3,"connectionState":"Initialized"}
173|2025-01-12T17:22:42.8257287+00:00|INFO|15|DeviceService|Device scan stopped.
174|2025-01-12T17:22:42.8575721+00:00|INFO|15|DeviceService|Bluetooth scanning stopped.
175|2025-01-12T17:22:42.8575721+00:00|INFO|15|DeviceService|BluetoothScanning = False
176|2025-01-12T17:22:42.8575721+00:00|INFO|15|DeviceService|Bluetooth scanning stopped.
177|2025-01-12T17:22:42.8575721+00:00|INFO|15|DeviceService|- ScanAndSelectBluetoothDevicesAsync
179|2025-01-12T17:22:42.8575721+00:00|INFO|2|DashboardView|New
180|2025-01-12T17:22:42.9047523+00:00|INFO|2|DashboardView|Loaded DashboardView
181|2025-01-12T17:22:42.9258751+00:00|INFO|2|AnalysisLogService|**VIEW_LOAD:{"view":"Dashboard"}
183|2025-01-12T17:22:42.9358760+00:00|INFO|23|AnalysisLogService|**DEVICE_CONNECTION_CHANGE:{"id":3,"connectionState":"Connecting"}
182|2025-01-12T17:22:42.9358760+00:00|INFO|14|AnalysisLogService|**DEVICE_CONNECTION_CHANGE:{"id":2,"connectionState":"Connecting"}
184|2025-01-12T17:22:43.2290803+00:00|INFO|2|ControlCenterViewModel|Loaded ControlCenterViewModel
185|2025-01-12T17:22:43.3628240+00:00|FATAL|2|Application|The application crashed: Cannot find a Resource with the Name/Key BooleanToSolidBrushConverter [Line: 0 Position: 0] --> Windows.UI.Xaml.Markup.XamlParseException: The text associated with this error code could not be found.

Cannot find a Resource with the Name/Key BooleanToSolidBrushConverter [Line: 0 Position: 0]

0 Tacx Beta 9 days ago

Thank you all for reporting this bug. This was caused by the newly added 'News' item. We were able to quickly fix this and the Beta app should work as expected again. Sorry for the inconvenience!

0 Thomas 9 days ago in reply to Tacx Beta

Sorry but it still doesn't work. The news popup comes up and then the application terminates.

0 druidh 9 days ago in reply to Thomas

Still not working for me either. Same as above; news box appears then window closes.

Second attempt - New Climb Widget box appeared, I closed that and now have the normal Dashboard.

Third and fourth attempts both failed after the News box appeared, before I could close them