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Favorites disappear

Jouke.nl
over 1 year ago

when opening an available ride and clicking on favorite, the heart gets white as it should (activated).

however after closing this ride (eventually after downloading it for future use) it turns out the heart has not been saved: no blue triangle with the white heart in the right angle of the ride. and re-opening the ride the heart is grey again.

  • 0 over 1 year ago

    addition: in Dashboard no triangle right above (and clicking on the particular movie a grey heart is shown). under e.g. (Latest or Road feel) Movies the specific Movie is earmarked (clicking on that movie gives a white heart).
    so it seems favorites-earmarking works in Movies but not in Dashboard

  • 0 over 1 year ago

    Hi Jouke, thanks for noticing! I've created a ticket so the team can investigate the issue. Kind regards, Tacx App Beta Team

  • 0 over 1 year ago

    I recognise this. I always mark the rides I have driven as 'favorite', so I know instantly which ride I have driven before, or not.

    I noticed that adding a favorite mark seems to have some delay. After riding a movie I mark it as favorite, but when switching screens, or when using a filter to search for another ride, I notice that the favorite-mark seem to have disappeared.. But when I shut the app and restart it some days later, I notice that the favorite mark is still there (with the priously driven movie).

    Although I remember also times (winter 2021/2022, I suppose) when the favorite-mark didn't get properly saved. I had to mark them over and over again, but the movies kept on loosing the favorite mark. But this seems fixed for now. No issues this winter, apart from aforementioned.