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TDA Sign in issues 14/01/23

Malfukt
over 1 year ago

TDA issue signing in this weekend, kept returning sign in window, then error pop up staing activity failed to upload, now get this (see screenshot use link)

https://imgur.com/a/gm6WtCY

So have sign in window with the menu at the side, so partially signed in..

  • 0 over 1 year ago

    In the last 10 days or so, I have had start-up issues with version 4.38.0.20988 3 or 4 times.  I have not gotten any error messages, but TDA simply crashes back to the desktop during startup.  It shows the new small start-up box with the cyclist on a trainer picture and black background, but goes no further.   I then start it again and it works okay.  I sign in with an email address.

  • 0 over 1 year ago

    Working again , so just down over the weekend..

  • 0 over 1 year ago in reply to Malfukt

    I have not had a repeat of the start-up crash the last 3 days or so, so perhaps it is gone.

    On another note, I have been using streaming videos rather than downloads for at least a month.  I am finding the quality to be very high - very close to a downloaded video.  About the only difference is some blurriness when I first start the video, but it goes away as the ride continues (I assume the buffer is filling).  So, I give this feature pretty high marks right now.  I am viewing this on a 48" 4K TV, so quality problems are fairly obvious.

  • +1 over 1 year ago in reply to Michael Corn

    Today when I started Beta TDA, it crashed again.  I restarted and it crashed a second time.  On the third start, it ran okay.

    I subsequently did a ride on TDA public release and did not have an issue.  However, next time, for the first start of TDA, I will try the public release to see if it happens.

  • 0 over 1 year ago in reply to Michael Corn

    Since the TDA version with the start logo with the cyclist, I have a problem with the application crashing on startup. It's different. Sometimes the application starts right away, sometimes it crashes once or several times during startup. Maybe it's related to the "MapServiceToken not specified" error on the map view. I have found that this problem is caused by bad licensing of Bing Maps. Only 50 thousand map accesses per day are allowed for certain license types. I tried running the app in the morning when the licenses hadn't been used up and the error didn't show up. In the evening, when I use the application mostly, the error always appears. Garmin should fix this first.

    The first time I experienced the app crashing was while riding against one opponent (see article History Opponents causing on screen crash).

    The above mentioned errors did not occur on my computer before, before the version of the app the logo with the cyclist. I have this computer only for the trainer and the TDA public release.

  • 0 over 1 year ago in reply to Michael Corn
    1. Since wkend of  no access (it does tend be wkends, likely server getting updtes maybe) have not had issues opening/using TDAbeta, and it is also just opening(remembering signin credentials) which is so much better than having signin everytime i open it ((have reported this recently and in past) 
  • 0 over 1 year ago in reply to piggy

    Piggy-

    A very good description of what I am seeing.  You are correct that this started with the "cyclist start logo" version.  Have not yet tried the recent beta release 4.39.1.22353 to see if things change.  This is the kind of intermittent bug that can be hard to reproduce.

    Interesting observation about Bing licensing, which I have not seen.

    Also, I noticed that when I completed a TDA ride yesterday, it showed an incorrect date for the ride.  It appeared to be in GMT time rather than local time.  However, when I go into my cloud account, the date of the ride is correct.

  • 0 over 1 year ago in reply to Michael Corn

    No sign-in issues today with the latest 22353 version (I did a couple of starts with some time in between).  Date of ride was also correct.  Of course, the bug was somewhat intermittent, so hard to know if the problem is gone.

  • 0 over 1 year ago in reply to Michael Corn

    Issue seems to be recolved with the latest 22353 version