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Vivosport regularly disconnects with phone

Former Member over 4 years ago

Hi,

I have this issue with Vivosport that it regularly disconnects with my phone (iphone, currently iOS 14). In the phone bluetooth settings the Vivosport is connected, but in Garmin Connect app it is not. Each time I need to switch off bluetooth, kill the Connect app, switch on bluetooth and then restart the app. As I usually have the weather screen on Vivosport, I see that there is no data there once it is not connected.

Any solution to this issue?

Michal

0 Garmin-AmberD over 4 years ago

Hello! Can you please completely remove the device from the Bluetooth settings of the phone. Then directly pair the device to the Garmin Connect App.