This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

How to reset?

Display has been stuck on "battery full" since I took it off the charger this morning. Can the device be reset?

pldauth said:
Display has been stuck on "battery full" since I took it off the charger this morning. Can the device be reset?

Hello! Were you charging with an outlet? If you plug the device into a computer does it change anything? Does the computer recognize the device?

0 pldauth over 3 years ago

I always charge at an outlet. I have had the device for months w/no issues. The display would show any alerts.... and the app was receiving step type info, because I could see it there... I just could not touch my device and have it go to anything. BUT, day 2... about 32 hours after it was taken off the charger and stuck on that screen... the device vibrated, and the screen cleared and went to the normal clock screen. It's been fine ever since.