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Vivosmart 4 keeps disconnecting from phone

Former Member
Former Member

My Vivosmart 4 has been repeatedly unpairing from my phone since the most recent upgrade.  I have to turn my bluetooth on/off on my phone and device and then enter the code to pair them.  This has happened at least every other day for the past few weeks.  It is not happening with my Vivosmart 3 so I don't think it is an issue with my phone.  Any suggestions?