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Unable to update firmware to the latest version.

Former Member over 5 years ago

I read on Garmin page and it said that the latest version of Garmin smart vivo for firmware is version 4.10

However when I connected my watch to Garmin Express on my computer it said that my version is already up to date with only version 2.8. How can I get it updated to version 4.10?

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0 Former Member over 5 years ago

maybe your device is APAC version, they don't release update for APAC

0 Former Member over 5 years ago in reply to Former Member

Awww that sucks :(

0 Former Member over 5 years ago

hi.. garmin has released new firmware for vs4 apac version.. have fun…

0 AndyLiu over 5 years ago

My SmartBand has received the update 4.10 for firmware in APAC. However, after upgrade, it still couldn't connect to phone GPS during starting running.

It keeps connecting to the phone GPS, and always failure. It looks like the Garmin Connect is not up to date.

0 Former Member over 5 years ago in reply to AndyLiu

have you followed this step ?

https://www.garmin.com/en-US/blog/fitness/connected-gps-now-on-vivosmart-4/

make. sure garmin connect mobile allowed to read device location

regards

0 AndyLiu over 5 years ago in reply to Former Member

Finally, it works after I paired the vivosmart 4 with another mobile phone.

Then, I paired it back, it works now on both of the two mobile phones.