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vivomove Sport heart rate accuracy

rmjb 6 months ago

I did a stress ECG earlier today; this is where you are hooked up to an ECG machine while running on a treadmill, and the speed / incline increases every 3 minutes.

Every time I checked the heart rate on my vivomove sport it was under reporting compared to the ECG machine. In the earlier segment it was 20 bpm off. At the end, it was reporting 113 but the ECG machine had me at over 170 bpm.

I thought my watch was loose, so I tightened it early on, but that made no difference.

Is there a way to improve heart rate accuracy?

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seilogramp 6 months ago +1 verified

If you haven't already, have a look at the suggestions from Garmin - The Heart Rate Sensor on My Garmin Watch Is Not Accurate | vívomove® Sport | Garmin Customer Support

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+1 seilogramp 6 months ago

If you haven't already, have a look at the suggestions from Garmin - The Heart Rate Sensor on My Garmin Watch Is Not Accurate | vívomove® Sport | Garmin Customer Support

0 rmjb 6 months ago in reply to seilogramp

Thanks. The nurse asked me to hold on to the handles while the stress ECG, so it is possible that the grip caused the under-reading that I saw.

0 2264987 5 months ago

My heart rate has never worked during my gym classes. Yesterday it said my heart rate was 50 after being on the bike. It always shows 40 under what it should be. I have worn my Forbes Apple Watch to check and hers works perfectly fine on me. I really do t think this should be happening. I brought a garmin as I heard they were much better. I have followed the instructions s on how to resolve the issue but doesn’t work. Please advise

0 seilogramp 5 months ago in reply to 2264987

Could be a hardware issue then. I suggest contacting Garmin Support directly. The option to call works best for a prompt response, depending on your country and current time of day.