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Huge battery drain after firmware update to 2.63

1700787 over 1 year ago

Before the update battery drain was in line with the specification and battery last to me about 4/5 days.

Now after update to 2.63 battery drain is about 10% every 2 hours.

Does anybody experienced the same issues?

Top Replies

Garmin-Kevin over 1 year ago +3 verified

All,

Please see vivomove Sport Software Update - Version 2.65. This software update is now at 20%. Please keep an eye out for this update to be pushed to your device in the next few days.
3971402 over 1 year ago in reply to 5355053 +5

I spoke to garmin, they are aware of an issue (probably through this forum) , and offered to replace the watch, but Ii don't think hardware is the issue as no one had these multiple of problems until the…
3808094 over 1 year ago +3

Same here on Vivomove Sport, I have had to charge my batter every single day since the update to keep it from completely dying. Why has there been zero response to this by Garmin?
Former Member over 1 year ago +3

I have exactly the same issue… 4-5 days of battery life was possible with the previous software version 2.50. Now, it‘s more like 2 days without changing any settings with the update to version 2.63. Please…

All Replies

0 5115243 over 1 year ago

Glad I’m not the only one who’s facing this issue. They should really release a patch to fix the battery drain. Now I need to charge the watch every day when I could usually get 2-3 days on a single charge.

0 1700787 over 1 year ago in reply to 5115243

I Add some informations. I reset the clock and I went to sleep with 77% battery level and when I waked up after 8 hours with no pulse OX the battery in 24%. Lost more than 50% during the night with no pulse ox and notifications. Please fix the problem as soon as possible because the watch is currently unusable.

0 3186684 over 1 year ago

Currently experiencing the same problem. Lost around 60% in one day when the usual is around 20%. Currently have pulse ox off

0 9762715 over 1 year ago

Yep, dead within 20 hours. I'm at my wits end with it, this watch was so expensive on my budget.

0 1700787 over 1 year ago

I solved the problem by disconnecting the watch with the smartphone and making a new pairing.
Now the battery is again 20% per day to me.

0 6785438 over 1 year ago

Same for me. Resetting the device and reconnecting seemed to fix it last night but this morning it's back to rapid drain again.

0 3808094 over 1 year ago

Same here on Vivomove Sport, I have had to charge my batter every single day since the update to keep it from completely dying. Why has there been zero response to this by Garmin?

0 Former Member over 1 year ago

0 Former Member over 1 year ago in reply to Former Member

I have exactly the same issue… 4-5 days of battery life was possible with the previous software version 2.50. Now, it‘s more like 2 days without changing any settings with the update to version 2.63. Please fix this GARMIN. Right now it’s not possible to reach 5 days of battery life like promised in the advertisement. My notifications are off, PulsOxy is off…

0 3186684 over 1 year ago

I think I found a possible solution to the problem. I let the battery run out completely and then charged it again to 100 after that the battery drain stopped and the watch is back to normal. Hopefully that works for everybody else.