The screen in my Vivomove dimmed and significantly reduced in size, making it almost unreadable.
I reseted my Garmin to default settings but it did not help. Is there anything I could do to repair my watch?
The screen in my Vivomove dimmed and significantly reduced in size, making it almost unreadable.
I reseted my Garmin to default settings but it did not help. Is there anything I could do to repair my watch?
reduced in size
Really? Could you post a photo?
... regardless, if you are sure this is not the normal default watchface, and did the full master reset to factory default, and it did not help, then I recommend contacting the Support through their website at https://support.garmin.com
It happened to mine too. What he meant is that the display is fading starting from the outer edges. Eventually, it will disappear altogether.
Sadly, it is a known issue with the Vivomove HR. Lots of reports of this occurrence in this forum. In my case, it happened after about 2 and half year that it had been working perfectly. Then, in a matter of few weeks, the display started to dim at the edges and then it ended being barely visible only in a completely dark room.
I contacted support and they offered either a refurbished Vivomove HR or a discount on another model. I opted for the discount and got the Vivomove Style I still have, which has characteristics and features I was interested in (aluminum case, dual color display, Connected GPS, etc.)