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Heart rate on vivomove hr severely inaccurate

Former Member over 4 years ago

My vivomove hr might as well not exist. It will say during cardio my heart rate is 75-90, when compared against other fitness watches or me counting it, my heart rate is actually 160. After reading several posts on reddit, it's obvious this is an ongoing problem.

I only bought the watch because it had the hr included, and I was sick of my issues with Fitbit. This just seems like a complete waste of a product. If I wanted something that could only manage to count my steps, I wouldn't have bought a "smart watch".

Is there any way to correct this? I've tried warming up, I've tried different notches in the band, I've read the links on the support page, but nothing has helped.

0 e7andy over 4 years ago

Have you checked the placement of the watch on your arm? It should be higher than normal watches:

https://www8.garmin.com/manuals/webhelp/vivomovehr/EN-US/GUID-F2E7E0A9-FB44-4297-BF4D-D0C31C400C45.html

Here are also some tips:

https://www.garmin.com/en-GB/legal/fit-and-care/?fbclid=IwAR08C-oyMaAWmcvPc1SXJv6_7r6rTdppl38KNX8NujnAuvybfBSMgqcCYx8

"devices that feature a wrist-based heart rate sensor benefit from a snug but comfortable fit during an activity. Wear the band 2 finger widths above your wrist, and remember to loosen it after a workout."

0 Former Member over 4 years ago in reply to e7andy

Yes, I have tried these and that is where I wear the watch.

0 trux over 4 years ago in reply to Former Member

Try inner side of the wrist, try the other wrist, try adjusting the tightness, try wearing it on the ankle, try another watch model, and if nothing helps, your physiognomy may not be compatible with Optical HRM (ie. low haemoglobin levels, periferal vasoconstriction, unusuaully thick epidermis, atypical HR,...). In that case use a HR chest belt.