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my wrist hurts

Jelke
over 6 years ago
First of all, I love the way the vivomove hr looks and works.. now second.. Am I extremely sensitive or what? The watch hurts when i put it on. Like a dull but very annyoing and unbearable pain. It goes on and of. I’ve experienced stuff like that before, years ago I tried a wacom pen. I couldn’t handle it.. instant pain. Is this caused by the bluetooth of other radiation? Just to be certain (which I already am, but I would hate to return the watch!) I am wearing it on the other wrist now..

does anyone recognize this? The hurt inside your wrist ?
  • 0 over 3 years ago

    Just curious, do you have any metal implant?
     My wrist is having some pain and I wonder if it is the vivosmart.  However, I did not have any issue with wearing the viviosmart until I had a broken ankle with hardware implanted to secure the break.
    I am wondering if the ankle hardware is having a cross reaction.

  • 0 over 3 years ago

    I got to the bottom of it. Apparently I have a rare (but known about) reaction to the nickel in the battery. It sends a tingling/pain/ache sensation through my arm up into my shoulder. 

  • 0 over 3 years ago in reply to 4841436

    Thanks for your update.
    It is good to know that you have an allergy to nickel causing your pain.

    I am going to get tested for nickel soon (and other metals in the ankle implant). So far my ankle surgeon claims that he has never had a patient that was allergic to metal.

  • 0 over 3 years ago in reply to 3001288

    I have this problem too it's definitely the watch

  • 0 over 3 years ago in reply to 8307037

    I apologize you are experiencing this issue. We would like to further investigate this. Can you please call or email into our support. 18008001020. support.garmin.com 

  • 0 over 3 years ago

    I just got the garmin 645 music - been wearing for 5 days. I upgraded from a garmin forerunner that is over 15 yrs old and I am experiencing this same phenomenon. I never went to a fitbit and this is my first foray into this type of watch. I googled it to be sure its what I think it is and found this forum. It feels just like described here, a tens machine on the top of my wrist. Its a slight painful feeling, almost hot? or maybe its the pricking making it seem that way. Its under the watch display. Its noticeable and I adjusted the watch to be sure it was it, took it off and back on and same thing happens when on, but not when off. I'm bummed out guys, this was so exciting but not worth it to me.

  • 0 over 3 years ago in reply to 4107219

    I sent my watch back. I now have a second hand Forerunner 35 which I just put in when training. Haven’t even tried leaving it on for any length of time. Same I was gutted to have to send my watch back but not worth the stress. 

    I never did get a call back from Garmin. 

  • 0 over 3 years ago

    Yes, and up my whole arm to my shoulder.. I never got this resolved either.  I got my Garmin through a work rewards program so I think I'm stuck with it. I work in science field and would really like to know what process is happening.  I find it hard to believe that they don't know. 

  • 0 over 3 years ago

    Yep, and up my arm to my shoulder.  I never got it resolved.  Mine was a recognition gift at work so probably can't be replaced. I can't believe they don't know what's going on.

  • 0 over 3 years ago in reply to 4530956

    Hello! I apologize you are experiencing this and we certainly want to get this resolved. Have you contacted Garmin support yet? If not, please let me know so we can put you in touch with the right support.