If any users are still experiencing this after the latest vivofit jr. app update, please reach out to us through support.garmin.com for assistance. We will need to gather logs from your app that we would not ask for in a public forum.
I am also having this issue now
We're having that problem. It's a new watch. It talks steps, but no sleep nor data on iPad
Same problem as others. No sleep data or other rewards being received. Steps also missing. Very unreliable product. Fitbit I have is 1,000 times better.
Same issue - activities not updating on the app but shows on watch
I am having this problem too! Sync seems to be going ahead, arrows spin and cloud icon shows up like downloading, but time and date are incorrect and my child’s profile does t show any of the activity that is shown on the Vivofit