Trying to change batteries and cannot get the screw out.

This is in the wrong sub-forum.

You should post it in the sub-forum of the device you're referring to.

I'm gong to guess from your forum profile name that this is a vivofit 1 and also because this has user replaceable batteries.

If this is correct, I would try a new screwdriver that is sized correctly for this type of screw, especially if the screwdriver has lost its grip due to damaged screw head. If you could take a picture and post it here, that would help identify the issue.

I have the same problem with my Vivofit 4. Only one screw would come out. Other 3 won't. Used a good screwdriver.. looks like they are in crooked. Probably throw it in the trash. 

6114394 said:

Vivofit 4

Moved thread to the vivofit 4 forum.