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Vivoactive 3 isn't recording elevation correctly.

Former Member over 2 years ago

For the past 8 weeks or so it either records completely flat or crazy climbs. How can I fix this?

I've cleaned the port, made sure the watch is tight enough during my runs, turned off and back on etc etc

I have the same issue. I have the perception that after a software update the elevation stopped working. This is very frustrating as I believe it is a software issue.

0 zyziu over 2 years ago

Unfortunately, in the case of Vivoactive 3, strange altitude readings in the vast majority of cases indicate 
physical damage to the barometric sensor (circled in red in the photo - https://1drv.ms/u/s!AqhTgUFIJP4UgfAnEFPSbj87iSWwUA?e=288apj ). 
Impurities mixed with sweat collect in the sensor port and damage the rubber dome (pictured on the left) covering the sensor, which results 
in strange height (also floors) and pressure readings and ultimately complete damage to the barometric sensor. 
I reworked this glitch on two copies of the watch. Regards.

0 Garmin-Sierra over 2 years ago

All, please review The Floors Climbed Feature Is Not Accurate on My Watch

If you are still experiencing inaccurate elevation, please reach out to your local Garmin Product Support team:

Garmin Product Support