This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Cycling

Hi. Why is my Garmin Vivoactive Series 3 not recording distance speed and elevation even though my heart rate and elapsed time is properly being recorded. As usual, before I started my ride I made sure my watch had proper GPS access. In the beginning it said that my GPS is found and active. But when I checked my watch after around an hour, it said that there was 0 distance, 0 average speed and 0m elevation. Does someone know how to solve this? Thanks.

0 Garmin-Kevin over 3 years ago

Hello 3826025. Can you post a link to the activity for other users who may want to assist you on this topic? Also, so that I may assist you further, please reply with the following:

May we, if necessary, have permission to email you?
May we, if necessary, have permission to view/access your Garmin Connect account?
In what country do you live?