Have a VivoActive 3M. Up till 25 April EVERYTHING was fine.
Since then the sensors stopped working which meant no HR, Steps, Floors, Activity data was wrong ito elevation and distance. (e.g. a known 5km route displayed as 3.1 kms). ALso the battery will literally drain from 100% to 0% overnight.
My SW Versions now show:
SW: 6.00
GPS: 2.50
Wi-Fi 2.50
TSC: 2.00
ANT/BLE/BT 6.11
Sensor: 0.00
WHT: 0.00.00
Connect IQ 3.2.0
I have uninstalled all Garmin software, re-installed, removed the device, re-added the device, re-paired, reset, rebooted, deleted all data, .. umpteenth times. I even tried downloading a previous SW version via USB (as was suggested elsewhere), disconnected from all and install - which also didn't work. I have contacted support via chat and was told to clean the watch with lukewarm water and reset. This didn't help. I now have a GPS running music watch that only tells the time. I dare not try use Garmin Pray or even load music.
I have trawled these forums endlessly over the past few days and one thing is clear: There is a problem with the last vivoactive 3 series update and Garmin is not responding.
My question is, can someone help me manually update only the Sensor and HR software? I suspect this is where the problem lies.
