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Significant battery drain for Vivoactive 3 after 7.70 firmware update

I am not sure when exactly my Vivoactive 3 updated to version 7.70. But it was sometime recently. And for the last few days I am noticing that the battery life of my Vivoactive 3 has gone down significantly! I am only getting about 1 day of battery life on a full charge, sometimes even less than 24 hours!

My watch is more than 2.5 years old and when I measured my battery life a month or two ago, I was easily getting more than 5 days on a full charge with heart rate measurement on. And I believe I was getting around 5 days on a full charge even a few weeks ago. But this week I am suddenly noticing less than a day of battery! I am very upset with this sudden and massive decrease in battery life. Looking at the forums here, it seems like many people are experiencing poor battery life with the latest update. I am very disappointed with Garmin for this poor quality update and I really hope they fix it so that my watch is usable again! It is such a great device and I am upset that bad software updates may be causing such massive problems! Please fix it!

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0 joen2021 over 3 years ago

Same problem here, with 3years old watch, Itried countless things and variations of resets. So we are pretty sure it is not battery (=hardware) problem, must be fault in latest updates.

This watch is hardly usable anymore.

0 litetaker over 3 years ago in reply to joen2021

Is there something we can do to fix this? My battery is draining very fast and I am frustrated, as I can hardly use it anymore. Can anyone from Garmin please help us out here!?

0 6006480 over 3 years ago

I have the exact same problem here... my watch is 3 days old and I don't see how the battery will last for more than 2 days tops

0 joeosc over 3 years ago

Same here. Since 7.70 my battery has gone from five days to barely one day. We need a fix!

0 Garmin-AmberD over 3 years ago

Hey! I am sorry to see this is happening on your devices. After reading through here, I am going to open a case for you. May I reach out to guys requesting information to send over to my team?

0 litetaker over 3 years ago in reply to Garmin-AmberD

Hi Amber,

Yes, please do reach out to us if you need any information. I can provide any details regarding the issue and my device. And I would really like this to be looked into urgently and I hope that a solution can be expedited as soon as possible,

0 leethalchook over 3 years ago in reply to Garmin-AmberD

Hi Amber, thanks for creating a.case, is there a way to block firmware updates, my watch was running perfectly fine before the update, this is the 2nd time.that this has happened to me.

0 joen2021 over 3 years ago in reply to Garmin-AmberD

Hi Amber, I appreciate opening a case and am willing to support with details and data. Please Let me know.

Question: Is there 100% reset of watch with software and sensors to start? Because factory reset and soft reset (button > 40sec) does not do the job. Anything else we can try ?? Thanks

0 Flutiofluo over 3 years ago in reply to Garmin-AmberD

Hi Amber, Would appreciate if you would look into it as well because my Vivoactive 3 is suffering from the same issue.

0 PEPPI75 over 3 years ago

Hi, I have the same problem, battery stays mostly two but max 3 days. Today it dropped from 46% to 5% during 5 hours without any activity. GARMIN this is not how it works to make client happy. My watch is from Jan 2020. Before this update battery runs at least 5+ days