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Streak not showing

Former Member over 4 years ago

my Vivoactive 3 watch was not displaying my steps streak anymore . I'm currently at 150 days in a row of 10,000+ steps per day. I checked my Connect app and it still shows that my streak is 150 days but the watch isn't showing it - any idea why?

0 Garmin-AmberD over 4 years ago

Hello! I am going to DM you, can you send me a screenshot of the steps streak on the watch as well as the step streak on the connect app?

0 4936889 over 3 years ago in reply to Garmin-AmberD

Hello,

I have the same issue with the same watch. Inside Connect app I can see that my current streak is 188 days but a week ago the watch stopped showing the correct result. It shows 7 days instead of 188.

How could I fix that? What information should I provide for you?

Thank you for your time.