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Skin irritation from band

Lou S
over 4 years ago

Does anyone else experience skin irritation from wearing a vivoactive 3. It’s almost like it burns the skin and it doesn’t matter how tight I wear it or leave it to clear up? Anyone know if they do replacement straps, or can recommend one  that don’t do it (don’t really want to have to buy a new one given it’s not a cheap watch) 

  • 0 over 4 years ago

    Garmin took care of me when I had skin irritation and even got me a new band.  I recommend calling in.  Let me know if they help because I'm curious to see how Garmin handles this compared to my experience.

  • 0 over 4 years ago in reply to 4083375

    Will do, thanks! I contacted customer support and have sent them more information so waiting to hear back. 

  • 0 over 4 years ago in reply to Lou S

    I had the same issue and Garmin sent me a very good looking Nylon replacement band for free. (retails at $59.99) Just call them. You must be one us lucky people that has an allergy to silicone.  I used to wear a silicone wedding band and had the same problem there as well. 

  • Former Member
    0 Former Member over 4 years ago

    I have the same problem. The rash got worse before it got better. I saw a dermatologist  who prescribed a cream. I've had no other problem  with my device and really love my watch.  However this is disappointing.