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Weather widget won’t update - tried all the recommended fixes ... help

Former Member
Former Member over 5 years ago

Weather widget won’t update - tried all the recommended fixes ... hellllllllllp

I’ve turned Bluetooth off & on, the phone off & on, gone out for activity to let the gps pick me up, shut & restarted the Garmin Connect app & updated the app.

I’m out of options. Please help

  • 0 over 5 years ago

    Hello,

    Try to  the va in  mobile and add it again. 

    That helped for me. 

  • Former Member
    0 Former Member over 5 years ago in reply to HUETER234

    Hi Hueter234,

    thank you for your reply, but I’m not actually sure what you mean  ... ???

  • 0 over 5 years ago in reply to Former Member

    Sorry,

    please remove the Harmon va from the Garmin mobile app and add it again as device. 
    this will bring back the weather for some time. 

    good luck. 

  • Former Member
    0 Former Member over 5 years ago in reply to HUETER234

    Hi Hueter234,

    I’m not actually sure how to do that ... I’m using the Garmin Connect app & I can’t find anything called a ‘Harmon va’. I am literally a tech tard, so if you could point me in the right direction (slowly & with simple wordsRofl), it really would be most appreciated.

  • 0 over 5 years ago in reply to Former Member

    I think what means is to remove the Garmin vivoactive from your Garmin Connect app on your phone. 

    Tap "more" on the bottom right corner of the screen

    Tap on "Garmin Devices"

    Tap the right pointing arrow

    Tap the vertical ellipses, then "Remove Device"

    Close Garmin Connect app, then start it up again. Follow the prompts to add your vivoactive again.

  • Former Member
    0 Former Member over 5 years ago in reply to seilogramp

    Thank you Seilogramp. Think I have tried this, but will try again & report on how it goes ... you guys are amazing for helping out. I know it’s just the weather, & hey, I can always look out the window, but I really love the watch & am devo that it’s not working as it should.

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Ok, so followed all the instructions & reattached my watch ... but sadly there’s still no weather data available, & when you press that screen it says it’s still waiting for data Exclamation

    CryCryCry

    any other thoughts?

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    OMG - I found a way to turn the watch off (didn’t even know that was possible!). I turned it off (after googling how to turn it back on of course), turned it back on, & there was my weather! Yay! Thanks again for taking the time to try & help me out Wink