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Vivosport band skin irritation - for 2 return units for both myself and my wife

We purchased 2 Vivosport units, and the bands are causing skin irritations, love them otherwise.

 I have develop a serious rash after about 2 days of wearing the armband. My wife is also experiencing rashes with her unit.

Since the bands are not replaceable, what are the options? We already tried to change the tracker from wrist to wrist, have tried loosening the band (and then the heart rate no longer works properly), and after a day or so the symptoms return.

We are are a bit frustrated and ready to return these units.

What are better / similar choices, with better materials and exchangeable wrist bands?