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Vivoactive 3 analogue watch face keeps disappearing

Former Member over 5 years ago

Since the recent update I keep losing my watch face. It is replaced with 4 battery icons. I have tried everything and nothing is correcting it for longer than a day or 2. But today it has gone 6 times. I have no idea what to do next.

0 Gadams99 over 5 years ago

Have you restarted your watch?

0 Former Member over 5 years ago in reply to Gadams99

I have turned the watch off 4x

uninstalled and reinstalled x 3

currently - leaving it to see if it corrects itself?????

0 Gadams99 over 5 years ago in reply to Former Member

I would also try a factory reset. If that doesn’t work I’d phone support

0 Former Member over 5 years ago in reply to Gadams99

Will do

thank you