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Garmin vivoactive 3 stopped recording connect health stats

Former Member
Former Member

SW Version 6.90 came out earlier this week for me. As of November 5th my garmin vivoactive 3 HR is not syncing my health stats ( sleep, steps, heart rate, etc.). I have tried clearing cache, turning on and off my phone and watch, and tried disconnect and reconnecting my watch to my phone, tried turning off bluetooth and turning it back on. Any suggestions on what I can do to get this stuff to come back? Either my watch is the issue or its the app...so any feedback/help would be great because this watch wasn't cheap...

  • Hello, my vivoactive 3 , too,  stop recording sleep, heart data (don't have the data on garmin connect...) seems to be random, with large gaps..

    the file system of my watch has plenty of free space left. (i currently have release 7.70 installed).  

    Regards

    Eric