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Vivoactive 3 - huge errors in counting pools

Former Member
Former Member

Hi,
I just got my new Vivoactive 3 two weeks ago with a specific purpose to assist me with my swimming.

The device is very comfortable to use and I enjoy it very much however it seems to have a serious problem with counting pools when in pool swimming mode (and this is the main reason I acquired it).

I swim in an indoor 25m pool. Freestyle with standard and unified strokes and quite average speed.
SW version of the watch is 6.60
I swim 80 pools usually which is 2km
I have calibrated the compass according to the instruction in the watch itself (also saw a YouTube instruction)
I kick hard at the beginning of every pool (read somewhere it helps the device to count)

I have been experimenting in the last 2 weeks and here are the results from the 2 latest training activities:

Real count (count the the Garmin shows)
1st experiment: 10(14), 50(95), 80(148)
2 experiment: 10(17), 50(91), 70(137), 80(155)

I must emphasize that this is a new device, never been used before and never showed good counting (i.e. it is not a degradation that I've noticed)

PLEASE help me solve this as this is the main reason I bought this device. 

Thanks,

Amir