Vivoactive 3 s/w 6.60 just hit my watch

I have the same problem , the heart rate stop randomly few time a day for 10-30 minutes the. Start again

Garmin, please solve this issue or give us an option to roll back frimware. I had no issues until this battery drain problem. One week battery was the only reason I bought this watch.

yep, the same here. It didn't solve it for me either

Hello, I have the problem with the HR stop and go too. Tried a reset unfortunately without result. In addition, I wanted to run a new VO2max? had no result after 30 minutes (with handstop too little data after 30 min ??) Do you have a solution to this problem?

same here 5% drain every hour after 6.60. and my floor climb is not working after an update.

Garmin took back my VA3 and supplied a replacement, despite being out of warranty.

Prior, I was having the same problem as all of you - after a specific firmware update, the battery life went from decent to terrible in the space of hours.  Battery life was under 24 hours.  The breaking point was when the unit screen just simply died, and could not be revived, even when attached to the charger.

Mine was an early production run, purchased right after introduction.  So I think the theory that early hardware was different than later hardware, with later firmware creating difficulties for early hardware seems to fit the facts.

The warranty replacement has had no such problems, even after updating from 5.90 to 6.60 last night.  Battery life is excellent.

So if you haven't, I would open up a ticket with Garmin and start that process.  

Battery went from 5-7 days between charges to 3 days tops on 6.60!   This is insane!  In one day, with no activities, my battery went from 75% to 35%.  I have only stock watchfaces too.

Yup same battery drain issue here everything great since the purchase of Vivoactive 3 in Jan 2018.

Always had stellar battery life of about 4 days. that includes 2 x 20 mins of GPS and the built-in cycling app at least 4 days a week.

Never had any other issues with this watch.

The watch has only ever had the standard Garmin apps on it, with the exception of one watch face, which has also been installed since the first week.

No changes to watch except firmware updates.

Then along comes firmware v6.60 and bang, battery life now about 20 hrs.

The watch is now pretty much unusable!

Anyway below is the email exchange I have had with Garmin so far. What an appauling support team they have here in the UK. They basically work from tick sheets and only give standard stock corporate replies. The idea here is to place the onus of support onto the customer and to avoid Garmin having to own the problem at all costs. Keep drip feeding the customer things to do and try, this buys time and means Garmin never actually have to resolve anything.

Basically what they are saying is the battery will last a lot longer if you don't use the watch!

My First Email To Garmin:
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Software update v6.60 kills the battery life from 4 days to less than 24 hours, no other changes to watch software either before, or after installing v6.60. Many many occurrences of this issue on the Garmin Forum at below link: https://forums.garmin.com/sports-fitness/healthandwellness/f/vivoactive-3-3-music/167456/vivoactive-3-s-w-6-60-just-hit-my-watch?ReplySortBy=CreatedDate&ReplySortOrder=Descending The suggestion is that this affects some early hardware versions of the Vivoactive 3. I either want to be able to roll back the software to pre v6.60, or have the watch replaced, as others have had, as the later hardware appears to resolve this issue.

Garmins Reply:
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I'm sorry to hear you are having trouble with your device. 
I'm afraid we are unable roll back software updates. 
Do you have an Connect IQ app installed on the device at all? 
Would you be able to try the following in this article - 
Maximizing Battery Life
Kind regards,
Lauren
Garmin Europe

My Reply To Garmin, bear with me it's a bit windy...
=======================================
Hi Lauren,
Thanks for your reply.
Here are the facts:

1. The watch has had no new apps installed for well over a year and no changes to the configuration whatsoever. In fact the only non-Garmin default items ever installed are a single watch face.

2. The battery life has always been stellar, never less than 4 days, even with using GPS twice a day for 30 mins each time, for 4 days a week. brilliant.

3. Then the watch auto-updates to software v6.60 and immediatly the battery life is now reduced to less than 24 hours!!!

4. This appears to be an extreemly common issue with the software v6.60 update judging by the forum on the Garmin website.

There has only been one change to the watch and that is the software v6.60 update.

As a qualified Software Test Engineer with IBM I can absolutly assure you the issue is with the only thing that has changed and that is the software v6.60 update.

I have had a look at your stock reply and have pasted it below so we can all have a good laugh!

Basically what this is saying is if you don't use the watch at all the battery will last for ever! What utter nonsense. Please don't patronise me with these corporate tick-list replies.

• Reduce the backlight timeout (Backlight Settings).
• Reduce the backlight brightness (Backlight Settings).
• Turn off Bluetooth^® wireless technology when you are not using connected features (Turning Off the Bluetooth^® Smartphone Connection).
• Turn off activity tracking (Activity Tracking).
• Limit the smartphone notifications the device displays (Managing Notifications).
• Stop broadcasting heart rate data to paired Garmin^® devices (Broadcasting Heart Rate to Garmin^® Devices).
• Turn off wrist-based heart rate monitoring (Turning Off the Wrist-based Heart Rate Monitor)

I Want my battery life restored to pre software v6.60 update levels. I don't care how You achieve this, but it is Garmin that own this problem, so don't keep putting the issue back on the customer.

I look forward to your further reply.

Many Thanks
Graham ***

Has there been any resolution to this?

My Wife's VA3 won't even last the day now. It's incredibly frustrating.