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Issues with Charging/Charger?

Former Member
Former Member
My vivoactive 3 music has been working flawless since I've had it. Over the weekend I left it to charge and realized that the battery full drained and did not charge.

After more inspection, it seems the charger was "woobly" in connection with the battery connection, which means it wasn't making proper connection. When I pressed down on the charger, the contact seems to be more secure and the watch proceeded to charge. When I released pressure, it stopped charging.

It seems that there might be something wrong with either the charger itself (easy fix) or the connection on the watch (not sure about fix?). I went ahead and ordered a different charger from amazon, but was wondering if anyone had any experience with this kind of issue, and can pinpoint where exact the problem is? I've already inspected both contacts on the watch and the charger, and have cleaned them. There was no lint or dirt or anything preventing the charging. It seems the charger is not making a tight enough connection with the watch.

Thanks
  • So pleased I’m not alone with this annoying issue anc that I found this forum.

    I’ve tried everything but generally have to press in different directions until hopefully s connection is made. Last night proved impossible (my 5th cable!) but wiped the contacts with GT85 (other solvents are available !) and checked each contact on the cable was free and it worked immediately!

    it’s a shame Garmin can’t admit to the problem and advise to clean regularly with an appropriate solvent.

    As others have indicated I’ve never had any issue with standard connectors on other pieces of tech…