The charging cable has 4 spring loaded pins to contact the 4 charging posts in the watch. The spring action is designed to maintain contact to the posts so a snug fit is not necessary to charge. Occasionally…
The charging cable has 4 spring loaded pins to contact the 4 posts on the watch. The spring action is designed to keep contact even when the charger fit is not snug. Occasionally, a pin will stick and…
Unfortunately, I bought 2 of these for my kids. Both have charging issues and it is clearly a bad design and/or construction on the connection between cable and device. I have many Garmin devices including…
after 40 mins on hold with garmin Australia today didnt really help i too have been unable to charge the watch for about 4 months now use my wife cable nope sons cable nope mine nope have to sit and hold it in and it might charge if im lucky
waiting for a garmin sale and ill buy a new one i think as I'm not holing my breath on garmin helping or fixing my issue
I too am having this exact same issue and it's incredibly frustrating! No matter the cord I use it will only sometimes charge, and that's if I'm lucky and get the right position - I have cleaned the watch too. Extremely annoying. Appears they may have been designed to have this issue after the warranty to ensure they keep getting money.
Turned out mine was also out of warranty and so it would require a paid repair to this design fault...
My new Fitbit works just great!
contacted garmin 3 days ago they asked to restore the watch has been done and now getting worse battery life out of the took 1 hour to get itnto start to charge the 100% lasted about 8 hours with no use garmin said not to ring they will contact through emails but they don't reply at all really starting to get over this ***
The charging cable has 4 spring loaded pins to contact the 4 charging posts in the watch. The spring action is designed to maintain contact to the posts so a snug fit is not necessary to charge. Occasionally a pin in the charger cable will stick. I brush the posts clean and then use a pin to push down and break the offending pin free. I brush clean again and even use wd-40 to prevent future sticking. It seems to work well.
The charging cable has 4 spring loaded pins to contact the 4 posts on the watch. The spring action is designed to keep contact even when the charger fit is not snug. Occasionally, a pin will stick and not contact the post in the watch. In this case, i use a toothbrush to clean the pins, use a safety pin to push down on the charger pin and break it free. I then brush it again and even use wd-40 to prevent reccurrence. It seem to work.