Hi, were you able to fix the problem?
It didn’t for me and I got frustrated. Then I found a way. Now they work flawlessly with watch. Hold buttons down on watch to do a hard reset..wait til screen on watch goes blank and it shuts down. Wait a minute or two and then hold buttons on watch to restart it. Then pair headphones. They should pop up and start pairing process. Mine didn’t show the earbuds at all and then I reset and it was able to recognize them but not connect. I did the process a second time and voila it works! Now I’m wondering if my other headphones I bought would’ve worked lol
I have vivoactive 4 pairing with galaxy bud2