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No Text Notification Reply button

GTomR
over 6 years ago
I have no option to reply to texts. I have looked all over and I have no idea why not. The Reply option is available on phone call, but not texts. I have text responses set. Any ideas what setting is wrong.
  • 0 over 6 years ago
    What phone are you using?

    If it's an iPhone, then that's normal ... Apple doesn't provide an API that Garmin can use to send text messages.
  • 0 over 6 years ago
    The phone is a ZTE Axon 7 running Android, so that isn't the issue. The issue to me is, there is no option on the watch to reply. I assumed it was a setting and after a bunch of looking online, I can't figure out the problem
  • 0 over 6 years ago
    First thing I'd suggest checking is if you have any replies setup in Garmin Connect Mobile (GCM) for the watch to use. To do this, in GCM go to: Devices (in the hamburger pulldown menu) -> select your VivoActive 3 -> Device Settings -> Notifications and Alerts -> Text Response

    You should have some basic ones setup in the phone by default, but maybe they got removed. They would have a red circle with a minus sign to the left of them where you can delete them. There are then some with a blue circle with a + sign which are quick easy adds. And you can create custom messages by hitting the blue circle with + at the top of the page. Let us know if you have messages setup to reply with. Same thing goes for phone calls which are in the the Incoming Call Response page.

    Maybe this will help. If not, reach out to Garmin by phone or Chat. They have been very responsive usually.
  • Former Member
    0 Former Member over 4 years ago

    I had the same issue, but only when one person texts me. Quick reply does not work with contacts that have emojis in their name.

  • 0 over 4 years ago in reply to Former Member

    Strange I have the exact same thing. Only with my gf I have trouble sending an auto reply!

  • 0 over 4 years ago in reply to Former Member

    Oke I resolved it. My contact had an emoticon, you need to delete that.

  • Former Member
    0 Former Member over 4 years ago in reply to GTomR

    Hi GTomR

    did you ever sort this issue out.  I have the same issue in that the "Reply" option button has disappeared (used to work).

    Suspect it is because I changed my phone to a cheap RealMe 5Pro (android)

  • Former Member
    0 Former Member over 4 years ago in reply to Former Member

    I have the same issue. Can reply to emails phone calls even the what’s app widget. But when I receive a phone text I only have two options dismiss or block app. No option to reply. All is set up right as far as I can see. Garmin marq athlete Android phone  sending me nuts. Any idea 

  • 0 over 3 years ago

    Same here. I could reply on SMS for past 2 years, now, after updating to Android 12 on Oneplus 8 Pro (maybe it's coincidence) I've lost that possibility. I've granted all permissions in Android for Garmin Connect, I chcecked that I have configured this feature in app (my preset messages) and I have no idea what to do.

  • 0 over 2 years ago in reply to 1676563

    I have a one plus 8t and same thing happened about a month ago when my phone updated. Can't reply. Garmin said it was the text app through one plus and needed to switch to Google messages. Don't want to do that. Having one plus check into it.