I have a Vivoactive 3 and use my iPhone to connect to it.
On the February 21st, a software update was automatically pushed to my watch, and since then the number of floors count has been very wrong.
For the last few days, my stats have been:
Before the update:
16th: 1888 steps, 0 floors climbed, 0 floors descended
17th: 6463 steps, 9 floors climbed, 3 floors descended
18th: 8773 steps, 9 floors climbed, 0 floors descended
19th: 5891 steps, 10 floors climbed, 2 floors descended
20th: 8854 steps, 10 floors climbed, 1 floor descended
After the update:
21st: 15630 steps, 58 floors climbed, 22 floors descended
22nd: 5423 steps, 30 floors climbed, 3 floors descended
23rd: 8802 steps, 50 floors climbed, 22 floors descended
24th: 7063 steps, 62 floors climbed, 16 floors descended
25th: 9815 steps, 99 floors climbed, 10 floors descended
26th: 11432 steps, 114 floors climbed, 11 floors descended
There's no way that I've climbed that many floors every day since the update - there must be something wrong!
Has anybody else has this happen, and if so, were you able to fix it?