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Calories go nuts when using the ski app

Former Member over 6 years ago

I noticed this no twice in a row, before and after the update to SW-Version 5.90. When I used the ski app during the day it would show me around 3000 burnt calories in the evening, of which around 2000 active. When then synchronising the data with the android app in the morning after, I would only see something around 2500 calories the day before and also on the watch itself the number changed.

Furthermore, I noticed that in general, if activities are synchronised the other tracked numbers are often not right on the first synch, like steps, active minutes, floors, calories. When then synching a second time after the activity was synched, the other numbers were then also correctly synchronised.

0 Former Member over 6 years ago

Happened again yesterday. The watch is showing much more active calories than what is actually synchronised to the app.ciq.forums.garmin.com/.../1453459.jpg

0 Former Member over 6 years ago

I saw exactly the same thing when I was snowboarding a couple of weeks ago. Using a Fenix 5, after a days snowboarding the watch and app both showed around 600 calories. This was clearly wrong: 6+ hours of activity, with 2+ hours of slope time cannot be 600 calories. What's worse is that the next day the watch updated the figures so I ended up with 300 active calories for the whole day. I do more than 300 active calories on a day with no recorded activities - just moving around the house, walking to the shops etc. so this cannot be right.

I also see the same issue with some figures not updating in the app on the first sync. I have to sync at least twice, sometimes 3 times to get all the stats aligned with the watch.

I love the watch, but the app and syncing isn't great. Has anyone else had these problems or got any ideas how to avoid/fix them?

0 Former Member over 6 years ago

I can confirm the problem with figures not updating on first sync.

I was skiing again yesterday, and on first sync the overall calories were the same as on the watch, then I synced a second time and the number went down significantly. Then I synced again about an hour later, then they were in sync again. When I then synced this morning the active calories for yesterday disappeared once again, on the watch it shows around 900 and in the app its about 400.

This quite heavily alters my stats since I was skiing a lot this winter. Would be great if this would be fixed.