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No more notifications

Former Member over 6 years ago

Hi

Since many days (don't know if it's link to update) I doesn't have notifications on my watch anymore.

I successfully connect my watch to my android phone, turn off ' do not disturb' and enable notifications on my app settings but nothing

Anybody have this problem ?

Thank for your help

0 Former Member over 6 years ago

Hi there,
You didn't provide too much info, the followings would be helpful to get a clear view:
Firmware version on watch
Phone manufacturer, model
OS version
GCM version

0 Sim-MH over 6 years ago

You can try to delete on your phone the cache of the Connect app. If this doesn't help you can also delete the app data - in this you, you will need to connect the app to the watch again.

0 Former Member over 6 years ago

Hi there,
You didn't provide too much info, the followings would be helpful to get a clear view:
Firmware version on watch
Phone manufacturer, model
OS version
GCM version

Sorry, more information :
- watch version 5.70
- phone : one plus 3
- android : android 8.0.0
- GCM version : 4.13.7

I have tried to clear cache and even to delete data from app but no change. Notifications are enable, app too.

Music player doesbdo display any information about current song but control work with the wrong player (Google music instead of Spotify).

0 Former Member over 6 years ago

Search (with the search box) in the system settings for "Notification access" and check if Smart notifications is enabled for the GCM.

0 Former Member over 6 years ago

I don't know what works because it works this morning.

Thanks for your help.