Related
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Notifications have suddenly stopped! Anyone else?

Former Member
Former Member over 6 years ago
Hi,

This may be an often asked question but my Vivo3 had suddenly stopped buzzing my arm off with notifications about anything. I've not consciously changed anything and looking at my watch and phone (Samsung S7) Connect app, I appear to have everything ticked. Not sure if in the settings --> Notification Access I need to have Notification ticked (I have Connect Smart Notifications) ticked.

If anyone else has had this issue, what'd you do? This option is a lifesaver in meetings so would be good to have it back.

Many thanks

H
  • 0 over 6 years ago
    Try restarting the watch by pressing & holding the button until it restarts.
  • 0 over 6 years ago
    I often find restarting my phone (occasionally doing a hard restart) often does the trick. If not I shut the watch off and restart it.
    I save the hard restart of the watch for last - as doing so usually leads to loss of steps to that point
  • Former Member
    0 Former Member over 6 years ago
    Good Morning All,

    I've noticed a similar problem for the past 3 days. So all my notifications work fine, then I go to sleep and use "Do Not Disturb" during my sleep cycle. When I get up and my Fenix 5X switches off the Do Not Disturb function, my notifications are NOT being restored as they should be! The ONLY way I have been able to get them working again is the following:
    1. Restart my iPhone
    2. Turn Off/Restart my Fenix
    3. When the iPhone restarts, Start my Garmin Connect App
    4. Sync my Fenix and Connect App

    At this point, the notifications will resume. I'm not sure if this is related to the new firmware (12) that I received or not, but it has only happened the last 3 nights, which leaves me to believe, it may be connected. Today, I turned off the Do Not Disturb function during sleep, which should (hopefully) prevent me from needing to go through all of this every morning. Hope this helps someone else.

    Any thoughts folks?

    R/S Gunny
  • 0 over 6 years ago
    You can clear the cache of the Connect App. This help in my case. On the Android phone: Settings - Apps - Connect Mobile - Memory - Clear Cache (or similar).
  • 0 over 6 years ago
    Sim-MH yes, on my phone it's Settings >> Apps >> Connect >> Storage >> CLEAR CACHE
  • Former Member
    0 Former Member over 5 years ago

    have same problem, suddenly notifications stopped on vivoactive 3 music while every possible setting is correct, i sometimes get the notification on my phone that those notifications indeed stopped working and that i have to restart my phone but when i do nothing is solved. i already did a hard recovery of the watch but nothing got solved. it is a mystery i would like to be solved. only having the watch for 2 weeks now.

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    I have the same issue  Phone = One Plus 6T Android 9,  Garmin connect  ver.4,23,1. Notification Stop working,

    I  uninstalled  Garmin connect, and reinstalled from Google shop, and then  Notifications worked for ?? 1 Hour.

    Problem is: Garmin Connect that should run in background  must terminate ?   the round Icon is not present in the  Notification bar on the phone, and  my Forrunner 235 say not connected on Blue Tooth.  If I manually open  Garmin Connect  the watch reconncet  and messages start working for a while.

    Conclusion:  Garmin Connect terminates unexpected .

  • Former Member
    0 Former Member over 5 years ago

    I had the same problem. All my permissions was given to the connect app and notifications was enabled on my vivoactive 3. 

    It was solved when I went to battery settings on my Huawei P30  -  App Launch  -  and switched the connect app to 'manage manually'. Also make sure that the connect app is allowed the run in the background. (settings - mobile network - data usage) 

    Now I receive all my notifications on my vivoactive 3 with no problems.... :) 

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Thx, was effective immediately.

  • Former Member
    0 Former Member over 5 years ago

    I found the answer! In your settings, find the Garmin app and make sure it is allowed background activity and has no battery optimization turned on. This fixed the problem for me on vivoactive 4