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Text message replies from watch lost or delayed by 1-12 hours - Vivoactive

Former Member
Former Member
Hello, I got my smartwatch a few days ago and I like it. Here is my problem: the reply feature goes through its steps on the watch, but my reply is either lost or delayed up to 12 hours.
  • Looks promising: The watch vibrates, I choose Reply, I select a canned message, I send, I see "Sent!" and a green check mark, and then I see my main watch face.
  • But no text: My SMS text message reply is not received by the person who originally texted or phoned me, except sometimes after 1-12 hours.
  • Example of very late text: Sent a reply at 9:30pm yesterday; it was received by the other person at 12:30am, 3 hours later, when both phones had been untouched for 2 hours.
  • Clue: In the example, the time stamp in my Android/Samsung Messages app was for 12:30am, the delayed time.
  • My default Android/Samsung Messages app does not always have a record of the watch outgoing canned reply-text.
I realize there are many potential points of failure: watch, Connect, Messages, phone, cellular/Internet, carrier, etc.

I would appreciate help with possible fixes, things to attempt, or inspired pointers for this delayed/lost text problem. Thank you for your time.

Fred

P.S. I have a VA3 Music. I put the post here because there are 30 times as many posts here. Perhaps it's confusing since the watches have different firmware numbers.

Garmin Vivoactive 3 Music. Factory reset Sept 3 2018. Did not help.
SW version 3.10 on watch (I believe this is the latest version for Vivoactive 3 Music)
Garmin Connect 4.10 on phone
Android 7.0
Samsung Galaxy S6. Factory reset Sept 3 2018, few added apps. Did not help.
Messages app (comes with phone).
  • Notifications turned on in the phone: Connect, Contacts, Hangouts, Messages [On lock screen: Show content; Preview message: On], and Google Voice.
  • Garmin Connect Smart Notifications turned on: Connect, Contacts, Hangouts, Messages, S Voice, Settings, Skype, and Google Voice.
  • Watch Phone Notifications turned on in the watch: Show All, Show All, and 3 minutes.
  • Notifications widget active
Phone Battery unmonitored apps: Connect
Watch App Permissions: all on, including SMS and Phone