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Watch faces from connect IQ not working

Former Member over 7 years ago

Hey,

Is anybody having any issues with watch faces downloaded from connect IQ not working since the update last week? was working fine then my watch updated and any downloaded face I have just gives an error icon in the watch face selection screen.

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Bill B over 5 years ago +6

+! for me too. Seems like an issue with the latest software update. All of my Connect IQ downloaded watch faces show as "IQ!" in the watch face selection menu and won't work. If I deinstall…
Former Member over 5 years ago in reply to Former Member +5

Thanks! Rebooting worked for me as well but still hope that Garmin people will pick this topic up --> having to reboot your watch every now and then is not really normal...
Former Member over 5 years ago +4

Just power of and switch back on again

It works

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0 Bernard F over 5 years ago

To me it seems that the problem is not with the watch faces or the firmware per se, but rather the way widgets address memory when getting a GPS lock since firmware 6.90. I've done a lot of testing, with a dozen watch faces and even more widgets. Only when I use third party widgets which use GPS data do the watch faces crash. Garmin's own widgets, even those from the IQ Market, are OK. Also when third party widgets use stored GPS data from an activity everything is ok. The moment any third party widget gets a GPS fix, I get the infamous IQ! error. So I think something changed in firmware 6.90, and the developers haven't updated their widgets. Please remember that the developers have to keep a large number of firmwares in mind, not just the one for the VA3. These errors might also not appear in the emulator. It's up to Garmin to publicise any change in the firmware.

0 Former Member over 5 years ago in reply to Bernard F

I'd suspect something in this direction as well. But simply adding here that in my case even Garmin's own watch face from IQ market didn't work...

Btw, possibly not related but with the software update to 6.90 my step counter started misbehaving as well (counting about 2-3 times fewer steps in normal mode, everything's fine when starting a walking/running/.. activity). I suspect something around power saving there but haven't yet got the chance to start looking for any solutions..

0 Bernard F over 5 years ago in reply to Former Member

Sure, Garmin watch faces also get corrupted if a third party widget isn't optimised. But Garmin widgets play ball with all watch faces.

Thanks for pointing out the step counter issue! I thought I was getting lazy...

0 Former Member over 5 years ago

Same, i had maybe one that installed rest just sitting in queue

0 Former Member over 5 years ago

Same, when garmin resolving this. They just sit in queue...

0 Former Member over 5 years ago

Same, i had maybe one that installed rest just sitting in queue

0 Bernard F over 5 years ago

There's been a Garmin IQ Connect Update, and since then I've had no further crashes. I'll keep an eye on it and will report back to you. Keeping my fingers crossed....

0 Bernard F over 5 years ago

Ok, here's what I've found so far: the IQ update didn't do much. Widgets which take their location info from activities are OK, provided you have recent GPS data. Widgets which make a GPS lock at startup crash the watch faces. Garmin widgets are ok.

0 Former Member over 5 years ago

Same this morning my watch face is gone and i only have a few analog type to choose from. the IQ circle has a ! in yellow circle and will not display previous installed watch faces.

0 Former Member over 5 years ago in reply to Former Member

Just Power Of Your watch And Switch it back On