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No Calories with any activity except running

Former Member
Former Member
Searching for an answer or a place to start troubleshooting. I primarily use my Vivoactive 3 for running. I have been trying to use it for other cross-training activities, however, every time I start an activity, I get 0 calories. I have tried using this while walking the dog (2 mile walking activity, 0 calories), swimming (multiple laps, 0 calories), and a high intensity cardio session (1 hour of activity, 0 calories). What am I missing here? Running activity tracks calories just fine, and numbers seem to be within normal ranges...