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Call rejection

FW5.2 should explain me everything but: can I kindly ask You to check if You can reject calls from the watch? My VA3 after this lovely update stopped doing this. I can answer the call but I can't reject it. Funny thing is that when I'm rejecting call with sms my phone is sending sms but not rejecting call.
Unfortunately my Epix also lost this simple functionality just after I've paired VA3 with phone :/ What is even more unfortunate I've killed my frinds setup: Fenix3+smartphone. It happened just after we've paired VA3+smartphone :( His Fenix3 starts to not reject calls like my VA3 :/

0 Neil_Rosser over 6 years ago

Are you running Android or iOS phone? I'm using iOS, with 5.20 firmware and can reject calls, no problem. Call comes in, I see the green and red little phone icons - I tap red and the call is rejected. Do this all the time. Today, yesterday - always.

0 marek.szy over 6 years ago

Are you running Android or iOS phone? I'm using iOS, with 5.20 firmware and can reject calls, no problem. Call comes in, I see the green and red little phone icons - I tap red and the call is rejected. Do this all the time. Today, yesterday - always.

Android 8.0 on S7 Edge. You know what? Only rejection does't work. If I click green circle my phone is anwering the call :) WTF!?

0 TBarisic over 6 years ago

Call rejection doesn't work any more with my Samsung S7 (Android 8.0). I can answer call or send SMS but call can't be rejected, although SMS is send successfully.

0 VyCn over 6 years ago

No problem here with call rejecting on VA3 with S7 Edge and Android 8.0

0 marek.szy over 6 years ago

Call rejection doesn't work any more with my Samsung S7 (Android 8.0). I can answer call or send SMS but call can't be rejected, although SMS is send successfully.

No problem here with call rejecting on VA3 with S7 Edge and Android 8.0

OK, so it looks like phone/watch setup issue. Hmmm, some work to do ;)
Todays update GC 4.9.3 dosn't help with this.

VyCn: Do You have (or had) any other Garmin devices connected to phone?

0 VyCn over 6 years ago

marek.szy Yes,I have 4 other Garmin devices connected to the phone

0 animesh over 6 years ago

@TBarisic @marek.szy, I too upgraded my S7 edge to Android 8.0 today and I am able to Reject Calls, Accept Calls and Send Messages. It's all working for me when connected to my VA3.

0 Rueppi over 6 years ago

Text response for call rejection didn't work on my S7 a week ago, now it does. Not sure if it is the current S7 update or of Garmin Connect that fixed it

0 TBarisic over 6 years ago

Call rejection doesn't work any more with my Samsung S7 (Android 8.0). I can answer call or send SMS but call can't be rejected, although SMS is send successfully.

I made mistake, I can't answer call either. As soon as I touch green or red icon incoming call screen disappeares from the watch and nothing happens. I wrote to Garmin support about this and waiting for the answer.
From two days ago I don't even get the missed call notification, where from I could return call before, but couldn't send SMS.

0 marek.szy over 6 years ago

I made mistake, I can't answer call either. As soon as I touch green or red icon incoming call screen disappeares from the watch and nothing happens. I wrote to Garmin support about this and waiting for the answer.
From two days ago I don't even get the missed call notification, where from I could return call before, but couldn't send SMS.

OK, from my research I think problem is with communication between the watch and Samsung phones. Only this manufacturer phones doesn't work with my watch :/
Please report this to Garmin in official way. I did this two weeks ago but nothing happened since then.