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Does Wifi work for anyone?

rconradharris
over 7 years ago
Just got a Vivoactive 3 Music, updated the firmware to the latest, and haven't been able to get the Wifi to work at all.

It's able to see the networks just fine, but when it tries to actually connect, I'm seeing a 'Connection Failed'.

I've tried three different router types:

1) Apple Airport Extreme
2) D-Link
3) Apple iPhone 8 in Personal Hotspot Mode

I've also tried with and without WPA password protection. Unfortunately neither is working.

I have a 645 Music and the Wifi works okay, so I don't think there's anything wrong with my setup (e.g. multi-path interference etc).
  • 0 over 5 years ago

    Facing the same issue on the VA3M that I bought only a week back. Able to connect to most wifi points except that at my home.

  • 0 over 5 years ago in reply to Sukesh Kaul

    I change the SSID name of my modem, and it started working. Not sure of the reason though.

  • Former Member
    0 Former Member over 5 years ago in reply to Garmin-Blake

    I’m currently having this issue. Can someone direct me? Thanks!

  • Former Member
    0 Former Member over 5 years ago in reply to Garmin-Blake

    Hi Blake. I am still experiencing this issue one year later. Is there a solution yet or a way around this now? 

  • 0 over 5 years ago in reply to Former Member

    Same thing here! I just bought a vivoactive3 music just to find out that I can't connect it to wifi!

  • Former Member
    0 Former Member over 5 years ago

    Hi Blake,

    I have just been given a Garmin vivo 3 music watch for Christmas and I'm I having the same problem. I have connected the watch to the phone through the Garmin connect app and have tried to add my home wifi network but keeps coming up with code 0700 connection failed.

    Please help!

  • 0 over 5 years ago in reply to Former Member

    There was a fix in firmware 5.40 for Wifi, so you need at least that. Secondly I understand that you should use WPA or WPA2 with AES on the WiFi router (instead of TKIP) as the cypher type. This works fine here, no problems on 3 routers.

    Search on google and you will find that TKIP should not be used anymore anyway:

    TKIP and AES are two different types of encryption that can be used by a Wi-Fi network. TKIP is actually an older encryption protocol introduced with WPA to replace the very-insecure WEP encryption at the time. TKIP is actually quite similar to WEP encryption. TKIP is no longer considered secure, and is now deprecated. In other words, you shouldn’t be using it

  • 0 over 5 years ago in reply to hhasert

    My watch, running 5.40, reliably fails to connect to tkip networks but remains happy with a WiFi extender using AES.

    Garmin's customer support are aware of this limitation but don't advertise it.

  • Former Member
    0 Former Member over 5 years ago

    Some problem for me.  Hope this helps someone--here's what I learned:  VA3 has a punkass Wifi.  And now that I figured it out, I'm okay with that.  It won't connect to 5.0 wireless.  It won't connect if wireless doesn't broadcast SSID.  It will only reliably connect to wireless if you are sitting on top of the router and let the device, while plugged into a power supply,  find the network.  Then you can get your "stuff" onto your watch and run for miles listening to whatever from your watch.  And that's cool.  It's a fair trade off to give up decent Wifi that you'll only need for a few minutes every now and then in return for great BT and other functions.  I just had to get really hacked off until I could figure that out.

  • 0 over 5 years ago in reply to Former Member

    Thanks. There has been some discussion regarding several other devices such as  Fenix 6, Index Scale, etc.

    fēnix 6 series > Wi-Fi Issues Persist