This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin Pay not working?

Have it fully enabled on Forerunner 645M and fairly certain it went live on Vivoactive 3 a while back. When I go to Vivoactive 3 Music settings -> Garmin Pay, however, I get the old "Garmin Pay is coming" placeholder. Is it not enabled yet? Can you only have one watch with Garmin Pay/wallet at a time added to your account?

Firmware v. 2.50, by the way. Doesn't look like newer versions are available for Vivoactive 3 Music.

UPDATE
Spoke to Garmin Support. Looks like it might be an issue with either my mobile app, or the watch itself. Right now I'm trying to reinstall Garmin Connect Mobile on my iPhone, followed by perhaps a watch reset just to see if that fixes things.

If you come across same problem, there should be a case already opened for it.

0 Former Member over 7 years ago

Have exactly the same problem. Opened a case in Germany. Hopefully there is soon a fix for the problem .

0 Former Member over 7 years ago

A change has been implemented in Garmin Connect Mobile to enable Garmin Pay on the vivoactive 3 Music. You should expect to see the option to add cards over the next couple of hours. We apologize for any inconvenience.

0 nickk over 7 years ago

Yes, I can confirm Garmin Pay is working now! Yay!.. Kudos for super-fast turnaround.

0 Former Member over 7 years ago

Thank you for confirming.