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Review of my brand new Garmin VivoActive 3

Former Member
Former Member
The VivoActive 3 is a smart watch, with hartrate and GPS. This review starts off friendly but ends in a nightmare.

Plus:
+ a nice digital watch with all the basics: time, stopwatch, timer, etc. as one could expect. Time is synced over the GPS.
+ the watch has hartrate, stepcounter, gps, which are being used by many pre-installed app that measure your activities. These apps are easy to confgure to your personal wishes.
+ via internet one can download extra watchfaces and apps
+ via a cable one can upload your activity recordings to a website that shows all kinds of historic graphics and gps tracks. All this should also work over bluetooth but keep reading for this.
+ automatic software updates of the watch (via the cable)
+ easy to understand touchscreen interface

Minus:
- the battary lasts at most 7 days, but mostly not more then 3 days. After this one must recharge via the garmin specific ubs cable. So, there you will have another custom cable floating around in your, overloaded, drawer. And, yes, one day it will be lost and never found.
- one can not replace the battery. So, in say 5 years, the battery is dead and the watch a throw away item.
- one should consider how long will Garmin support this watch. In a few years Garmin will stop offering updates and slowly the compatibility with the app/laptop will be lost. Again, only solution will be to throw away the watch.
- this watch has a GSP and i bought it at an outdoor shop. So i was expecting more outdoor-navigation options. But these are very, very limited. it is more a smart/fit-watch then a navigation watch.

But then we get to the real big issues:
-- in theorie this watch should talk bluetooth to your phone and should be able to do smart thingies. But the bluetooth connectivity is really dramatic:
1. (re-)pairing the watch with your phone is nearly impossible. I needed 10 retries to make this work. Most of the times the pairing-process just hang somewhere midway, with no visible progress. Only progress was the battery running empty.
2. Once you are paired, the bt-connection keeps dropping any moment. It really does not last for more then 2 minutes, even with watch + phone next to each other. There is even a non-official 'Reconnect Garmin app' for android that tries to re-connect every 5 minutes or so. Meaning I can not be the only one with this problem. As a side note: i often use a bt Philips headset on my Samsung phone, no problem, never ever, always works on end.
3. the watch is expected to be smart: it should over the bt phone link do smart things like show the weather report, control spotify, do volume up/down, show messages, show agenda items, etc. But none of this works. Really it manages to completely NOT work: Volume up sets the volume to max, volume down as well (!), next song skips 4 songs, find your phone make your phone beep but there is no option to switch off the beep, except to turn off the phone(!), messages are shown on the watch but when you want to see the details it loses the bt connection. It is really this dramatic.

--- well, ok, no problem. We will ask Garmin support and i am sure they will have an easy answer, right? Well garmin support manages to only answer the very basic, basic questions. On any question that goes beyond the basic online FAQ they will remain silent, even after several friendly reminders. Even a reply like "this is a complex question for which we need some extra time" would be appreciated but was never received.

And this last item, well, i think is a scandal. Selling a 300 euro watch containing broken software and not offering proper support. Well done, Garmin! You suck.

So my conclusion is: as a plain simple watch the VivoActive 3 is a nice product but way too expensive and a too short battery life. As a smart-watch it simply does not work. Buy a different brand. I returned mine to the shop.
  • Sorry you had a bad experience, I love my vivoactive 3 and BT work flawlessly with my Sony Xperia phone (Android).
    For me BT is very stable, I only had to reconnect/pair the watch twice since I got my watch (November 2017!) and that was following a mobile update! I get notification etc as expected. All features work as expected (weather widget, Calendar, Notification, Music control and volume control for whichever music app is running on my phone, Amazon, Deezer etc). I can even control my smart house via the "smartthings" app on the watch!). The find "my phone" feature is also very handy as I was rushing out the door and no clue where my phone was in the room! I guess because the BT connection to your phone didn't work, you couldn't enjoy the watch to its full potential!

    Indeed, the Vivoactive is more of a Fitness / running / cycling watch than a pure outdoor navigation watch.You should have seen that in the shop/online.
    Although I got the watch for health tracking (HR, Sleep, Steps, etc) running and fitness, I also do a lot of walking

    There are also some excellent Connect IQ apps for navigation... and my VA3 is perfect for that (on long trip (a full day or so), the battery may need to recharge on the go depending on your GPS Settings)
    For walking and hiking, you should have looked at:
    - Hike 2+ https://apps.garmin.com/en-US/apps/116a5b59-29ae-4397-a70e-907d7e5f8e44
    - MyABC (compass) https://apps.garmin.com/en-US/apps/fdecbeaf-7d99-45e4-80e5-b5f9c2e92365

    Given the limited amount of memory in the VA3, do not expect to have map in the watch (for this you need a Fenix 5 which is far more expensive).
    However, with Hike2+ you can still have a "breadcrumb trail" so that you can track your step back to start etc
  • One thing to consider, is with Garmins, I think of them more as a fitness watch with some smart apps, vs a smart watch with some fitness apps, and when it comes to watches with some smart features, the vivo series is kind of the entry level for Garmin. The vivos have a bunch of fitness stuff, but isn't really as advanced as other Garmins.

    Next, there's the forerunners - which are running orientated, so you start getting some more advanced metrics and features, and as you move up in the forerunners, you get things like support for multi-sport, tris, and ultras. And things like more advanced navigation.

    Then, there are the fenix devices. They are more the "really good at a whole bunch of things" devices - the running stuff from the forerunners, a number of "outdoor" apps, and on the f5x, off line maps, etc. The top end forerunner (the 935) is basically a fenix 5, but in a different case, so there is some overlap.

    When it comes to battery, understand that with other brands, you are likely looking at charging every day, the display isn't on all the time, etc. With watches like the fenix 5, you get 24 hrs of battery with GPS on, and quite a number of days in watch mode. It's been a few days since I charged my fenix 5, and just checked, and the battery level is about 90% for example.

    For some of the functionally you are looking for, did you look into CIQ apps? For example, for weather info, there are a number of apps that give you that. Spotify is kind of locked into Samsung these days, but with the forerunner 645 Music, not only can you load music right to the watch, but today there's an app to get playlists from iHeartRadio right on the watch and one for Deezer coming soon.

    update: Happytoon - thanks for the mention ofr two of my apps! :)
  • Just a comment about your support comment.

    From time-to-time I have received generic responses from them but ....

    I had issues with my 15 year old FR305, called Garmin support (in North America) and they were willing and able to help me.
    I had an issue recently with my 10 year old Nuvi 765 and they were able to help me.
    I had an issue with my Vivoactive everytime I plugged it into my desktop PC. The problem was with my PC not the VA and a Garmin tech had a developer call me. We spent 2 hours together fixing the problem on the PC even though theoretically it wasn't his problem.

    So I personally swear by Garmin support.

    My Vivofit is 5 years old and works perfectly. My VA is 3 years old and no problem. Frankly, 5 years is a long time given the improvements to devices that are always happening.

    Garmin has had its share of BT issues for sure however the problem is often with the phone rather than the watch. Huawei phones used to be a real issue. Often it's a conflict between 2.4ghz BT and 2.4ghz WiFi. I had a horrible time with my ZTE ZMax 2 but everything is perfect on my Asus Zenphone 3.

    There are often issues with newer devices which may not be completely ready for prime time which Garmin debugs over time. I personally still consider the VA3 a new device based on the issues still be resolved reading the posts in the forum. Based on my experience with my devices, I am certain they will be resolved but I understand that people will get frustrated in the meantime.
  • I don't think that for this (or any) money we will find a perfect fitness or sporting or smart watch for all the tastes. I learn this a long ago don't be too hairy with things...including my 45K+ audi.
    Getting back to OP,
    I had a several weeks trip to EU countries (so not only one), I wanted to monitor my trip as much possible (for a fun of it) with the battery capacity available. Of course I turned off all the phone notifications and music related functions, backlights and you name it, I could manage the battery with essentials between two weekends (sunday to friday). When I finally turned on the gps for walking and rental cycling I could manage tree days of "limited" (meaning, many hours per day) activities...
    I got the watch maybe a week earlier before I left for a trip in March, with in mind this may be a good learning curve combined with a trip, my expectations I didn't put up high and this why probably I don't have soo many bad thoughts about this watch...ok its not perfect ...but not bad neither.
    Now the other thing, is Samsung or Fitbit in example better? I (or better...you) will never know until try it out by self...for now I have no disposables...money or time or just nerves to look for a "perfect" wearable, get used to one, will last for two years...then what? If still working but we just got bored of it...
  • I haven't had any issues with mine whatsoever. You must have got a lemon.
  • Former Member
    0 Former Member over 6 years ago
    I love my Vivoactive 3, I sync it with a Samsung Galaxy phone and have no issues. It is not sold as a navigation tool, it is a GPS tracker showing where you have been and calculating your stats.
  • While the VA software team hasn't been able to deliver an entirely reliable watch, I think these criticisms are unwarranted. It mostly does as advertised. For example, GPS does not equate to navigation, it only means the watch knows where it is and can track your movements. Most of the issues in my experience has been from the Heart Rate module.
  • Sorry to hear about your problems. I have an Fr 235 and a Fenix 5x. My 235 is getting a bit long in the tooth now but still working fine although wearing for long periods the raised HRM can get a little uncomfortable on the back of my wrist. The Fenix 5x is a fantastic watch which I use for hiking and Munro bagging - especially the Maps. We also run a lot but the 5x is a little heavy so not that suited unless worn very tight. Since taking up running my wife and I have bought Vivoactive 3’s and are very pleased with them. For the price it’s a cracking watch. Battery life as advertised, GPS no issues, in fact we haven’t had any issues at all and love the touch screen, size and weight. We tend to stick to the original watch faces and don’t download any extra stuff. There’s sometimes a little variation between our two VA 3’s and they are not 100% accurate all the time but they are pretty good. They don’t count every flight of stairs but they get most of them and do give us a very good record of how active we’ve been over the year. Very pleased with all of the Garmin watches we’ve bought - they’ve not been perfect but what software packed device is these days? Mines synced to an IPhone XR and my wife’s to a Samsung S7 - no issues other than very occasional re-sync required although non so far on my XR.
  • Lost money!



    Where do you live that you are unable to return defective device that isn't working as intended?
  • Some VA3's have very poor GPS accuracy and some like mine are excellent. I'm guessing there's a common denominator somewhere but we haven't found it in the discussion groups. Garmin has had enough returns that they should have some idea but as usual, no comment from them.

    VA3 for training is completely useless because of bad GPS accuracy, wrong speed/pace, distance lower 400 m for 10km and so on. Lost money!