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Stairs counting totally wrong

I've received my VA3 on december, since the beginning use everything was working fine and stairs counting was very precise. Since the firmware updates on february and with the last, I day reach 15x the goal of 6 floor.

My life has no changes and my daily routine is the same. ok a little difference but passing from 6 stairs to 60/70 daily is too much. I notice that while holding my baby and keeping watch a little bit higher it starts counting floors. Sometimes when i wake up i've done 4 stairs. I can't believe that software updates can totally mess up data.
Please do something or if you think that my va3 need to be send for assistance please tell me.
Thank you so much

Top Replies

Former Member over 5 years ago in reply to Former Member +1
1. The same for me. We have stairs in the house. I go up and down all day. It seems to undercount over all, and vastly under counts stairs up. Here I am up here again, and it shows 7 down and 2 up

All Replies

0 Former Member over 5 years ago in reply to Former Member

The same for me. We have stairs in the house. I go up and down all day. It seems to undercount over all, and vastly under counts stairs up. Here I am up here again, and it shows 7 down and 2 up

0 6665375 over 4 years ago in reply to Former Member

After my one hour walk today which has some changes of elevation - typically a few 10s of steps - my va-3 now thins I have done 10,000 floors today! Is there anyway that I can delete this obviously erroneous data from my records?