This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Turning off device

hello you all.
I purchase a VA3 some days ago.
It seems it has some troubles. Battery lasts less than 1 day without activity.
Now I experienced a strange behaviour, i'd like to know if it is a problem, or somethings right...
Well, when push the button for 1 second, pops up that in circle command.
Tap the "turn off" one.
A message asks if I'd like to turn off device.
Tap green tick.
At this point screen become blank, but still can see backlight.
The hr sensor (green leds) starts randomly to turn on/off.
I wait several minutes, but nothings happens.
I have to push button for 15 sec to kill it.
Someone had same issue?
thanks a lot
Savino
  • Try a reboot of the watch - you shouldn't lose any data.

    Press the button, but keep pressing it until the watch turns itself off (don't do anything else - 15-20 seconds) Then turn it back on.