Alarm exactly one hour late this morning!

Same here. Noticed that alarm issue after several (every?) FW updates: After FW update alarm time setting is still correct, but buzzes exactly 1 hour later. I turned to resetting alarm time after every FW update. Helps but quite annoying...

We would like to request that users experiencing this issue, please contact our Product Support teams directly the below. If contacting through email, using the subject line "vivoactive 3 Late Alarm" will help us sort through your contacts.

Thank you in advance for your assistance. Also, users who are listing themselves as affected by this issue may receive an email from one of our Garmin support email addresses regarding this escalated ticket.

When is the alarm set for?
When does the alarm actually go off?
What are your time zone settings in Garmin Connect?
Are you setting the alarm in Garmin Connect or on the device?
Attach a compressed copy of your device's Garmin folder. (instructions here)

Garmin-Blake Must say I'm annoyed now because I called Garmin support last week and spent a total of 30 mins on the phone to report this issue. Garmin rep seemed totally uninterested. He asked me to set an alarm a few mins out, I did, alarmed worked, so problem solved in his mind!

I also reported that my watch was giving incorrect time after syncing -- Garmin rep's response was equally without interest since my watch is now showing the correct time.

When I tried to request that users be allowed option to turn OHR on for pool swims, I hit a wall of "ain't gonna happen!"

My alarm was the opposite it went off an hour early at 6.30 am and then on time at 7.30 am on Monday, my alarm was fine today. I also lost all my steps through a hard reset after my call notifications weren't working.

godolphins We understand your frustration completely and do apologize for this inconvenience.

We will continue to look for users emails based on our previous post as this information is necessary for us to escalate this issue appropriately.

I sent the requested info/file.

My va3 froze at 6 am this morning. I don't use it as an alarm, but this is the first time I've noticed this happening. I restarted the watch and everything seems to be fine.I'm on firmware 3.50. Garmin-Blake should I still send data? I know this isn't exactly the same issue...

My alarms aren't working at all. I'll submit to the same place.