I have emailed support about issues relating to HR Broadcast / Sensor drops and Garmin Pay. Their response after 3 weeks was to restore the default settings. I knew that this will not work but I did it nonetheless. Unsurprisingly the issues remain and actually more issues seem to have appeared.
I next contaced the support number in Australia and after 30 mins on hold managed to speak to someone who advised that they are unaware of any ongoing issues with this watch and I would have to send log files to prove the issues and then they “may” refund my purchase after 10 business days if the issues could be confirmed. I advised the forums are full of people with these issues and I find it impossible for them to be unaware but they just didn’t care. How is it possible that these issues are not known?
Anyone have success I getting Garmin to admit that this watch is “flawed”?